At a Glance
- Tasks: Lead daily operations and sales while motivating a dynamic team.
- Company: Join a well-established team in a fast-paced retail environment.
- Benefits: Competitive salary, permanent position, and opportunities for growth.
- Other info: Must have a driving licence and a positive, driven attitude.
- Why this job: Make a real impact by enhancing customer experience and driving team performance.
- Qualifications: Experience in roofing or builders' merchants and strong people management skills.
The predicted salary is between 40500 - 49500 £ per year.
Candour Talent are currently recruiting for a General Manager to join our client based in Port Talbot.
Location: Port Talbot
Employment Type: Permanent/Full Time
Working Hours: Mon-Fri 8-5
Salary: 54-60k Negotiable DOE
An excellent opportunity for an experienced and customer-focused General Manager with a driven and positive attitude to join a well-established team in a busy and fast-paced retail and trade sales environment.
The Role
- General Management: overseeing day-to-day operations and sales
- Motivate, train, and develop the team to drive performance
- Prioritise Customer Service and the customer experience
- Be a reliable and trusted point of escalation for the team and customers
- Negotiate with suppliers
- Monitor and manage stock levels
- Identify process improvements and cost-saving initiatives
The Ideal Candidate
- Previous experience of working in a Roofing or Builders Merchants/Supplies
- Strong knowledge of Roofing Products
- Proven people management skills
- Must have own driving licence
General Manager in Port Talbot employer: Candour Talent Ltd
Join a dynamic and innovative SME in Bridgend, where you will have the opportunity to work on cutting-edge technology in a supportive and collaborative environment. With excellent benefits including 25 days of annual leave, a company pension scheme, and performance bonuses, this role not only offers competitive compensation but also fosters professional growth and development. Embrace the chance to contribute to exciting projects while enjoying a healthy work-life balance in a company that values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Port Talbot
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Candour Talent Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Candour Talent Ltd!
We think you need these skills to ace General Manager in Port Talbot
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Candour Talent Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Candour Talent Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Candour Talent Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Candour Talent Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
