Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer enquiries and ensure top-notch service in a dynamic environment.
- Company: Join a growing manufacturing company in Blackwood with a focus on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and a supportive team culture.
- Other info: Great opportunity for career growth in a friendly and collaborative workplace.
- Why this job: Be the voice of the company and make a real difference for customers every day.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 28000 - 29000 £ per year.
Candour Talent are recruiting a Customer Service Advisor to join their client’s team in Blackwood.
- Employment Type: Full Time/Permanent
- Working Hours: Mon-Fri
- Salary: 28-29k
An excellent opportunity for a Customer Service Advisor to join a growing manufacturing company in Blackwood. This role would suit a customer-focused and target-driven individual with excellent communication skills and an eye for detail.
The Role:
- Receive, process, and manage customer requirements
- Deal with incoming enquiries over the phone and via email
- Update customers regularly on order status
- Arrange weekly calls with key customers to discuss any service
- General day-to-day management of customer information
- Liaise with hauliers to arrange and coordinate deliveries
- Liaise and coordinate new product launches
- Liaise with other departments to ensure customer requirements are met
The Ideal Candidate:
- Experience in a customer service / sales role, or similar.
- Good standard of education, with a degree preferred but not essential
- Excellent communication and numerical skills
- MS Office suite with SAGE 200 experience an advantage
- Able to drive and own transport
How to Apply:
Email Address: adele@candourtalent.co.uk
We thank you for considering Candour Talent Recruitment for your career aspirations.
Customer Service Advisor in Caerphilly employer: Candour Talent Ltd
Contact Detail:
Candour Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your customer service skills when the time comes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and keeps you on their radar.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Customer Service Advisor in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight your relevant experience and skills that match the job description, like your communication skills and customer service experience.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Be genuine and show your enthusiasm for joining our team in Blackwood.
Showcase Your Skills: Don’t forget to mention any specific skills that are relevant, like your experience with MS Office or SAGE 200. We love seeing how you can bring value to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Candour Talent Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing company you're applying to. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready for Role-Specific Questions
Expect questions that relate directly to the responsibilities listed in the job description. Think about how you've managed customer requirements, dealt with enquiries, or coordinated deliveries in previous roles. Tailor your answers to highlight your relevant experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the company faces. This shows that you're not just interested in the job, but also in how you can contribute to their success.