Direct message the job poster from Candour Solutions
Associate Consultant @ Candour Solutions, specialising in IT support and infrastructure in the North West.
Role: Technical Consultant
Location: Newcastle
A fast-growing technology company is seeking a Technical Consultant to support its continued expansion. This hybrid role is based in Newcastle, requiring one/two days per week in the office, with only occasional travel.
This role will act as a key bridge between sales, product, and engineering teams. You’ll play a vital role in the pre‑sales process, engaging with clients to understand their needs, demonstrate technical solutions, and guide integration and onboarding.
Key Responsibilities
- Collaborate with prospective clients to explore technical needs and align solutions with their business strategies.
- Present solution overviews and lead technical sessions that highlight core product functionality and integration benefits.
- Craft solution approaches tailored to each client’s technical landscape and compliance requirements.
- Support implementation teams and clients during integration, offering hands‑on technical assistance.
- Manage technical onboarding activities and deliver continued support to ensure long‑term customer success.
- Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement.
- Continuously research and analyze industry movements, technological advancements, and market competitors.
- Promote adherence to security best practices and contribute to the organisation’s information security initiatives.
Key Skills & Experience
- Previous experience in a technical pre‑sales, solutions engineering, or similar role.
- Strong technical foundation, particularly with AWS, cloud computing, and SaaS platforms.
- Understanding of web development environments.
- Confident communication skills, with the ability to present complex technical concepts clearly to technical and non‑technical audiences.
- Proven experience delivering product demos and technical proposals.
Benefits Package
The company offers a highly collaborative and supportive work culture, along with a comprehensive benefits package that includes:
- Generous holiday allowance, increasing with service & Christmas/birthdays off.
- Performance bonus and profit share scheme.
- Regular team events and social activities.
- Group income protection and life insurance.
- Contributory pension.
- Individual training and development budget.
- & much more!
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Consulting
- IT Services and IT Consulting
