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- Tasks: Provide 1st/2nd line IT support and resolve technical issues on-site.
- Company: Innovative IT service provider with a supportive team culture.
- Benefits: Flexible hours, company vehicle, clear career progression, and personal development support.
- Other info: Great opportunities for personal growth and exposure to diverse technologies.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience in IT support and familiarity with Microsoft 365 and networking.
The predicted salary is between 28000 - 36000 £ per year.
Job Title: IT Technician
Location: Blackburn
Salary: £28,000-£36,000
Benefits:
- Flexible day.
- Company car or van provided.
- Clear career progression roadmap tailored to individual ambitions.
- Personal development plans with support for professional training and certification.
- Supportive, team-oriented work environment.
- Exposure to a wide range of technologies and practical learning opportunities.
About the Role:
A well-established and innovative IT service provider is seeking an IT Technician to join their team. The successful candidate will deliver IT support, ensuring the reliable day-to-day operation of IT systems.
The role involves working on-site, handling a broad range of technical tasks. The successful candidate will be supported by a knowledgeable team and offered opportunities for career development and personal growth.
Key Responsibilities:
- Deliver 1st/ 2nd Line IT support to users at assigned client sites.
- Diagnose and resolve hardware, software, network, and other issues.
- Perform installations, updates, and basic configurations of IT equipment.
- Support infrastructure, backups, and security system maintenance.
- Log and track support requests accurately.
- Build and maintain positive relationships with clients and end users.
- Coordinate with third-party suppliers when necessary.
Key Skills:
- Experience in 1st or 2nd line IT support or relevant qualifications.
- Confident in working on-site and solving technical issues for users.
- Familiar with Microsoft 365, Windows operating systems, and basic networking principles.
- Previous MSP experience.
- Must hold a full UK driving licence.
If this sounds to be a good fit, then apply now!
Information Technology Support Engineer employer: Candour Solutions
Contact Detail:
Candour Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle difficult clients. Confidence is key, so role-play with a friend if you can!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities tailored for tech enthusiasts like you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your familiarity with Microsoft 365 and Windows operating systems!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your previous experiences have prepared you for this position. We love seeing genuine enthusiasm!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We’re looking for candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Candour Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows operating systems, and basic networking principles. Be ready to discuss your experience with 1st and 2nd line IT support, as well as any specific technical issues you've resolved in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved technical issues. Think of a few scenarios where you successfully handled a challenging problem, as this will demonstrate your ability to think on your feet and provide effective solutions.
✨Build Rapport with Your Interviewers
Remember, this role involves building positive relationships with clients and end users. During the interview, be friendly and approachable. Show that you can communicate effectively and are keen to work collaboratively within a team-oriented environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s culture, career progression opportunities, and the technologies you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.