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- Tasks: Build and maintain strong client relationships while driving business growth.
- Company: Join CanDo Laundry Services, an award-winning commercial laundry group.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for career progression.
- Why this job: Make a real impact in a supportive environment focused on customer excellence.
- Qualifications: 3 years in account management and strong communication skills required.
- Other info: Full training provided; ideal for those passionate about customer relationships.
The predicted salary is between 24000 - 42000 ÂŁ per year.
CanDo Laundry Services is an awardâwinning, fastâgrowing commercial laundry group serving hospitality, healthcare and a range of commercial sectors. We are now seeking a driven and customerâfocused Account Manager to join our Telford team.
This is a fantastic opportunity for someone who thrives on building strong relationships, understands the importance of excellent service delivery, and is motivated by achieving results.
About The RoleAs an Account Manager, you will be responsible for maintaining, developing and growing our existing customer base, including key clients across the region. You'll act as the main point of contact, ensuring our customers receive exceptional service while identifying opportunities to maximise account value and support business growth. This role is ideal for someone who can combine commercial awareness with outstanding communication skills and a proactive approach.
Key Responsibilities- Build, maintain and strengthen longâterm relationships with clients to ensure service excellence and customer retention.
- Communicate regularly with customers to understand their goals, challenges and operational needs.
- Analyse sales data, customer feedback and service performance to identify improvement opportunities.
- Collaborate with internal teams (operations, customer service, transport and commercial) to ensure seamless service delivery.
- Prepare and lead client meetings and presentations, confidently showcasing our services.
- Track industry trends and competitor activity to inform account strategies.
- Contribute to revenue growth by identifying upsell opportunities and promoting additional services.
- Experience in account management, sales or a clientâfacing commercial role (preferably within a serviceâled or operational environment).
- Proficiency in HubSpot or similar CRM platforms.
- Excellent verbal and written communication skills.
- Strong analytical ability.
- Proven track record in achieving sales targets.
- Confident, collaborative and able to build trust quickly with clients and colleagues.
- Salary: ÂŁ33,000 inclusive of car allowance
- Quarterly bonus scheme
- Opportunities for progression within a growing commercial team
- Supportive working environment and full training on our services and systems
If you are passionate about customer relationships, commercially driven and eager to make a real impact, we would love to hear from you. Apply today and take the next step in your career with CanDo Laundry Services.
Job Type: FullâtimeEducation: AâLevel or equivalent (required)
Experience: Account management: 3 years (required)
Licence/Certification: Driving Licence (required)
Work authorisation: United Kingdom (required)
Location: Telford, Shropshire (Remote)
Account Manager in Birmingham employer: CanDo Laundry Services
Contact Detail:
CanDo Laundry Services Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Manager in Birmingham
â¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events. Building relationships can open doors that a CV just can't.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them youâre not just another candidate; youâre genuinely interested in what they do!
â¨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Confidence is key, so rehearse until it feels natural.
â¨Tip Number 4
Donât forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer relationships and how your previous experiences align with our needs. Let us know why you're the perfect fit for CanDo Laundry Services.
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've met or exceeded sales targets in the past. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team!
How to prepare for a job interview at CanDo Laundry Services
â¨Know Your Clients
Before the interview, research CanDo Laundry Services and their client base. Understand their key sectors like hospitality and healthcare. This will help you demonstrate your knowledge of their business and how you can contribute to maintaining and growing those relationships.
â¨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss how you handle challenges and ensure service excellence, as this will highlight your fit for the role.
â¨Be Data-Driven
Familiarise yourself with sales data analysis and customer feedback processes. Be prepared to discuss how you've used data to identify improvement opportunities in previous roles. This shows that you can bring a strategic approach to account management.
â¨Prepare for Client Meetings
Think about how you would lead client meetings and presentations. Practice showcasing services confidently, as this is a crucial part of the role. Being able to articulate your ideas clearly will impress the interviewers and demonstrate your readiness for the position.
