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For Companies At a Glance
- Tasks: Build and maintain strong client relationships while driving business growth.
- Company: Join CanDo Laundry Services, a fast-growing and award-winning commercial laundry group.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for career progression.
- Why this job: Make a real impact by delivering exceptional service to clients in various sectors.
- Qualifications: 3 years in account management or sales, with strong communication skills.
- Other info: Supportive environment with full training and a focus on teamwork.
The predicted salary is between 24000 - 42000 £ per year.
CanDo Laundry Services is an award‑winning, fast‑growing commercial laundry group serving hospitality, healthcare and a range of commercial sectors. We are now seeking a driven and customer‑focused Account Manager to join our Telford team. This is a fantastic opportunity for someone who thrives on building strong relationships, understands the importance of excellent service delivery, and is motivated by achieving results.
About The Role
As an Account Manager, you will be responsible for maintaining, developing and growing our existing customer base, including key clients across the region. You’ll act as the main point of contact, ensuring our customers receive exceptional service while identifying opportunities to maximise account value and support business growth. This role is ideal for someone who can combine commercial awareness with outstanding communication skills and a proactive approach.
Key Responsibilities
- Build, maintain and strengthen long‑term relationships with clients to ensure service excellence and customer retention.
- Communicate regularly with customers to understand their goals, challenges and operational needs.
- Analyse sales data, customer feedback and service performance to identify improvement opportunities.
- Collaborate with internal teams (operations, customer service, transport and commercial) to ensure seamless service delivery.
- Prepare and lead client meetings and presentations, confidently showcasing our services.
- Track industry trends and competitor activity to inform account strategies.
- Contribute to revenue growth by identifying upsell opportunities and promoting additional services.
Skills & Experience
- Experience in account management, sales or a client‑facing commercial role (preferably within a service‑led or operational environment).
- Proficiency in HubSpot or similar CRM platforms.
- Excellent verbal and written communication skills.
- Strong analytical ability.
- Proven track record in achieving sales targets.
- Confident, collaborative and able to build trust quickly with clients and colleagues.
What We Offer
- Salary: £33,000 inclusive of car allowance
- Quarterly bonus scheme
- Opportunities for progression within a growing commercial team
- Supportive working environment and full training on our services and systems
How to Apply
If you are passionate about customer relationships, commercially driven and eager to make a real impact, we would love to hear from you. Apply today and take the next step in your career with CanDo Laundry Services.
Job Type: Full‑time
Education: A‑Level or equivalent (required)
Experience: Account management: 3 years (required)
Licence/Certification: Driving Licence (required)
Work authorisation: United Kingdom (required)
Location: Telford, Shropshire (Remote)
Account Manager employer: CanDo Laundry Services
Contact Detail:
CanDo Laundry Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and your knack for building relationships. Use real examples to demonstrate how you've achieved results in the past.
✨Tip Number 3
Research is key! Before any interview, dive deep into the company’s background, their services, and their clients. This will not only help you tailor your answers but also show them you're genuinely interested in what they do.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reinforce those strong relationships we’re all about!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer relationships and how your previous experiences align with our needs. Let us know why you're the perfect fit for CanDo Laundry Services.
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just responsibilities. We love to see quantifiable results, so if you've hit sales targets or improved client satisfaction, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at CanDo Laundry Services
✨Know Your Clients
Before the interview, research CanDo Laundry Services and their client base. Understand their key sectors like hospitality and healthcare. This will help you demonstrate your knowledge of their business and how you can contribute to maintaining and growing those relationships.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss how you handle challenges and ensure service excellence, as this will highlight your fit for the role.
✨Be Data-Driven
Familiarise yourself with sales data analysis and customer feedback processes. Be prepared to discuss how you've used data to identify improvement opportunities in previous roles. This shows that you can bring a strategic approach to account management.
✨Prepare for Client Meetings
Think about how you would lead client meetings and presentations. Practice showcasing services confidently, as this is a crucial part of the role. Consider potential questions clients might have and how you would address them to demonstrate your proactive approach.
