CRM manager

CRM and Social media manager – Required for this luxury tour operator – with an office based in central London. Homebased of hybrid is fine, CRM and social media management experience is a must with travel, ideally for similar company, salary 45/55k plus great bonus and benefits.

CRM and social media managers duties

-The role will be to look after the companies email programme and social media activity

-Stand alone position reporting into the head of marketing

-Customer contact plan development

-Email programme delivery

-Customer database management

-Define and develop the organic social media content strategy

-Paid social media delivery

-kpi reporting

CRM and social media managers skills required

-CRM and social media management experience within travel is a must, ideally for a luxury travel company, or an senior executive looking to step up

-Good analytical skills and proficiency in using tools such as Zoho, Hootsuite, GA4 and the Meta platforms

-Significant multi channel CRM campaign experience

-Excellent analytical skills

Additional information

-Happy with hybrid or homebased

— Personal travel credit of £1,000

– 23 days of paid holiday plus birthday off

– Additional volunteering days off

– Annual mental wellness spa day

– Contributory pension

– Paid learning programs

– Worldwide travel discounts for friends and family

– up to a 10% bonus

If you are interested in the above role please apply online or send your cv to duncan@candm.co.uk quoting DT59831