At a Glance
- Tasks: Manage CRM and social media for a luxury tour operator, focusing on email and content strategy.
- Company: Join a prestigious luxury travel company based in central London with a vibrant culture.
- Benefits: Enjoy hybrid work options, £1,000 personal travel credit, 23 days holiday, and wellness perks.
- Why this job: Be part of a dynamic team, make an impact in travel marketing, and enjoy global discounts.
- Qualifications: Experience in CRM and social media management within the travel sector is essential.
- Other info: Opportunity for career growth and a chance to step up in your career.
The predicted salary is between 36000 - 60000 £ per year.
Required for this luxury tour operator with an office based in central London. Homebased or hybrid is fine. CRM and social media management experience is a must, ideally within travel for a similar company.
Salary: £45,000 - £55,000 plus great bonus and benefits.
CRM and Social Media Manager's Duties:
- Look after the company's email programme and social media activity
- Stand alone position reporting into the head of marketing
- Customer contact plan development
- Email programme delivery
- Customer database management
- Define and develop the organic social media content strategy
- Paid social media delivery
- KPI reporting
Skills Required:
- CRM and social media management experience within travel is a must, ideally for a luxury travel company, or a senior executive looking to step up
- Good analytical skills and proficiency in using tools such as Zoho, Hootsuite, GA4 and the Meta platforms
- Significant multi-channel CRM campaign experience
- Excellent analytical skills
Additional Information:
- Happy with hybrid or homebased
- Personal travel credit of £1,000
- 23 days of paid holiday plus birthday off
- Additional volunteering days off
- Annual mental wellness spa day
- Contributory pension
- Paid learning programs
- Worldwide travel discounts for friends and family
- Up to a 10% bonus
If you are interested in the above role please apply online or send your CV to duncan@candm.co.uk quoting DT59831.
CRM and Social media manager employer: CANDM, LLC
Contact Detail:
CANDM, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM and Social media manager
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and social media management, especially within the luxury travel sector. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the travel and tourism industry, particularly those who work in CRM and social media roles. Attend relevant events or join online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive successful campaigns in previous roles. Be ready to discuss specific metrics and outcomes during your conversations with us.
✨Tip Number 4
Research our company culture and values to align your approach when discussing your fit for the role. Understanding what we stand for will help you articulate how you can contribute to our team effectively.
We think you need these skills to ace CRM and Social media manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CRM and social media management experience, especially within the travel sector. Use specific examples that demonstrate your skills in email programme delivery and customer database management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your understanding of the role. Mention your familiarity with tools like Zoho, Hootsuite, and GA4, and how you've successfully managed multi-channel CRM campaigns in the past.
Showcase Analytical Skills: In your application, emphasise your analytical skills and provide examples of how you've used data to drive social media strategies or improve CRM campaigns. This will demonstrate your ability to meet the company's KPI reporting requirements.
Highlight Relevant Experience: If you have experience working for a luxury travel company or have held a senior executive position, make sure to highlight this in your application. This will show that you are well-suited for the role and understand the unique challenges of the industry.
How to prepare for a job interview at CANDM, LLC
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially if you've worked with tools like Zoho. Be prepared to discuss specific campaigns you've managed and the results they achieved.
✨Demonstrate Social Media Savvy
Since the role involves managing social media, come equipped with examples of successful organic and paid campaigns you've executed. Discuss your approach to content strategy and how you measure success.
✨Prepare for Analytical Questions
Given the emphasis on analytical skills, be ready to explain how you've used data to inform your marketing strategies. Familiarise yourself with key performance indicators (KPIs) relevant to CRM and social media.
✨Express Your Passion for Travel
As this position is within a luxury travel company, convey your enthusiasm for travel. Share personal experiences or insights that relate to the industry, showing that you understand the market and its customers.