At a Glance
- Tasks: Lead a team, assess client needs, and develop care plans to ensure quality support.
- Company: Candlelight Care, dedicated to providing exceptional care services.
- Benefits: Competitive hourly rate, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team and enjoy a dynamic work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care roles and strong communication skills are essential.
The predicted salary is between 28000 - 35000 £ per year.
Hours: Full time/Part Time Opportunities
Location: Heathfield/East Sussex
Hourly Rate: £13.50 p/h
Job Purpose
The role includes working within an allocated zone, responsible for evaluating and assessing new client packages, developing care plans, carrying out risk assessments, conducting reviews of existing packages, liaising with Commissioners and clients, evaluating care progress and recommending changes to the care plan if required. It also involves mentoring and leading a team of Care Support Workers, carrying out staff observations and supervisions, and being part of the on‑call rota on a rotational basis. A full driving licence and access to own transport are essential.
Role Responsibilities
- Carry out assessments of all new packages.
- Meet and greet potential private clients and/or their families.
- Re‑assess existing packages when a client’s needs change, such as after discharge from hospital.
- Carry out required risk assessments to ensure safe care delivery.
- Update care plans, tasks, risk assessments, medication information and other care‑related documents within the client’s electronic care plan and care folder.
- Undertake client reviews under the direction of the Care Coordinator and Deputy Manager.
- Undertake staff observations, competency assessment and/or supervisions under the direction of the Manager.
- Liaise with other health and social care professionals.
- Undertake care work when required to meet the needs of the business.
- Work hours to include a minimum of one evening and an alternate weekend.
- Be part of the on‑call rota, ready to cover outstanding care visits at very short notice.
- Attend Team Leader Meetings on a monthly basis.
Core Responsibilities
- Maintain your uniform and all company property issued to you to the standard compatible with Candlelight Care's expectations; a clean and smart appearance demonstrates professionalism.
- Refrain from wearing jewellery, false nails or nail varnish while on duty, leading by example and promoting good infection control procedures.
- Conduct yourself at all times in a cordial, respectful and courteous manner, even in difficult situations.
- Maintain good working relationships with your office team, other care and support workers, clients and their families/representatives.
Please Note
This job profile is not an exhaustive list of duties, but is intended to give a general indication of the range of work to be undertaken. The responsibilities may vary in accordance with the changing demands and priorities, and substantial changes will be carried out in consultation with the post‑holder.
Disclosure Barring Service (DBS)
At Candlelight Care we take the safeguarding of our clients very seriously. The post‑holder will be subject to an Enhanced Certificate from the Disclosure and Barring Service and we will discuss any matter(s) revealed on the Certificate with the person directly. Having a criminal record will not necessarily bar you from working with us; this depends on the nature of the position and the circumstances and background of any offences.
Essential Criteria
- Available to work one evening and alternate weekends.
- Adaptable and flexible to deal with varying needs and situations.
- Be part of the on‑call rota.
- Willingness to cover visits at very short notice when covering the On‑Call.
- Previous experience within a care role.
- Other caring roles (e.g. caring for family members).
- Good working knowledge of care and support work.
- Understanding and respecting the need for confidentiality.
- Good working knowledge of Health.
Team Leader - Heathfield employer: Candlelight Care
Candlelight Care is an exceptional employer located in Heathfield, East Sussex, offering a supportive work culture that prioritises employee development and well-being. With flexible full-time and part-time opportunities, team leaders are empowered to mentor care support workers while enjoying competitive pay and the chance to make a meaningful impact in clients' lives. The company fosters a collaborative environment where staff are encouraged to grow professionally and personally, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Heathfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and care assessments. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care during interviews! Share specific examples of how you've positively impacted clients' lives or led a team effectively. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Leader - Heathfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Team Leader role. We want to see how you can bring your unique skills to our team in Heathfield!
Showcase Your Leadership Skills:Since this role involves mentoring and leading a team, don’t forget to share examples of your leadership experience. We love to see how you've inspired others in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Candlelight Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role. Familiarise yourself with the responsibilities like conducting assessments and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Team Leader, you'll be mentoring Care Support Workers. Prepare examples from your past experiences where you've successfully led a team or handled difficult situations. This will demonstrate your capability to manage and inspire others effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as a client needing urgent care or a team member struggling with their duties. Practising these scenarios can help you articulate your thought process clearly.
✨Dress the Part
First impressions matter! Dress smartly and maintain a professional appearance, as this reflects your understanding of the role's expectations. Remember, you're not just applying for a job; you're showcasing your commitment to professionalism in the care sector.
