At a Glance
- Tasks: Coordinate Care & Support Workers, manage staff availability, and improve rota effectiveness.
- Company: Join a friendly, growing team in Heathfield dedicated to excellent customer service.
- Benefits: Competitive annual salary with full-time hours from 09:00 to 17:00, Monday to Friday.
- Other info: Maintain accurate client and staff data using Access and Pairly.
- Why this job: Opportunity to make continuous improvements in care coordination and client service.
- Qualifications: Experience in care or as a coordinator, good analytical skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Would you like the opportunity of being a Care Coordinator within a friendly, growing team?
Full Time Hours: 09:00 - 17:00 Monday to Friday
Location: Heathfield Office
Annual Salary: Competitive - More info on Application
Responsibilities:
- Carry out day-to-day planning to cover staff absenteeism.
- Make continuous improvements to rotas to increase their effectiveness, for example, reducing travel time between visits and providing continuity of care to our clients.
- Work with the Team Leaders for your areas to ensure you are coordinating Care & Support Workers and services efficiently and effectively.
- Effectively manage staff availability to maximise capacity requirements.
- Minimise the volume of unallocated visits (standard weeks) to within the agreed branch target and to ensure all work handed back is reallocated in a timely manner.
- Maintain accurate and up to date information on Access and Pairly in respect of live client and staff data, including all changes to client and staff information, as well as ensuring all relevant people (including clients) are updated.
- Develop good relationships with community staff, liaise with clients and Partners/Stakeholders/Commissioners in a professional manner, and deliver excellent customer service.
Desirable Attributes:
- Experience in care or as a coordinator previously.
- Experience of working to tight deadlines and meeting targets.
- Good analytical thinker.
- Good geographical knowledge of the local area.
- Experience of using Microsoft Office, and similar equipment and programs.
- Experience using rostering software.
- Excellent communication skills, both written and verbal.
- Flexibility and reliability.
- Honesty and respect for confidentiality.
- Ability to work as part of a team.
If you feel this applies to you, please apply today!
Care Coordinator in Horam employer: Candlelight Care
This role is based in Heathfield, where you will be part of a supportive team focused on delivering high-quality care. The company values flexibility and reliability, ensuring a positive work environment. Competitive salary and full-time hours provide a stable career opportunity.
We think you need these skills to ace Care Coordinator in Horam
Care Coordination
Staff Management
Rota Planning
Analytical Thinking
Geographical Knowledge
Microsoft Office
Rostering Software
