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- Tasks: Provide hands-on IT support and troubleshoot tech issues in a creative environment.
- Company: Join a dynamic tech company redefining everyday technology interactions.
- Benefits: Gain valuable experience while working part-time with a diverse, international team.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in a fast-paced, design-led culture.
- Qualifications: Ideal for students with IT or Computer Science backgrounds and some helpdesk experience.
- Other info: Embrace diversity and inclusivity in a collaborative workspace.
About the Company - Canditalent is recruiting for a creative tech company redefining how we interact with everyday technology. We’re looking for a resourceful and motivated IT Support Engineer to join their London office on a part-time basis. This role is ideal for someone passionate about providing hands-on tech support in a fast-paced, design-led environment.
About the Role -
- Act as the first point of contact for IT support queries from team members.
- Diagnose and troubleshoot hardware, software, and network issues.
- Configure and maintain IT systems including laptops, desktops, printers, and accessories.
- Support user account management and system access, including email setup and permissions.
- Assist in onboarding new team members with IT setup and system orientation.
- Liaise with the global IT team to ensure consistency with internal tech policies.
- Support scheduled updates, patches, and routine IT system upgrades.
Qualifications -
- Studies or completed qualifications in IT, Computer Science, or a related field.
- Previous experience in an IT support or helpdesk environment.
- Comfortable working across Windows, macOS, and Google Workspace.
- Familiar with Active Directory, basic network configurations, and security best practices.
- Must be eligible to work in the UK and available for part-time work.
Pay range and compensation package - This is an opportunity to work with a team of designers, engineers, and creators on a mission to make technology feel exciting again—while honing your IT skills in a collaborative, international setting.
Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity.
Part Time Associate employer: Canditalent
Contact Detail:
Canditalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Associate
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Since the role involves working across Windows, macOS, and Google Workspace, make sure you can confidently discuss your experience with these systems during any informal chats or networking opportunities.
✨Tip Number 2
Network with current or former employees of the company. Reach out on platforms like LinkedIn to learn more about the company culture and the IT support team. This can give you valuable insights that you can use to tailor your approach when you apply.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills in a practical way. Consider setting up a mock scenario where you diagnose a common IT issue. Being able to articulate your thought process and solutions can set you apart during interviews.
✨Tip Number 4
Show your enthusiasm for the company's mission to redefine technology interaction. Research their projects and be ready to discuss how your passion for tech support aligns with their goals. This will help you stand out as a candidate who is genuinely interested in contributing to their vision.
We think you need these skills to ace Part Time Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support or helpdesk roles. Emphasise your familiarity with Windows, macOS, and Google Workspace, as well as any specific qualifications in IT or Computer Science.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your motivation to provide hands-on support. Mention your ability to troubleshoot hardware and software issues and your experience with user account management.
Showcase Relevant Skills: In your application, clearly outline your skills related to diagnosing network issues, configuring IT systems, and supporting new team members during onboarding. This will demonstrate your readiness for the role.
Highlight Team Collaboration: Mention any previous experiences where you worked collaboratively with a team, especially in a tech environment. This aligns with the company's focus on working with designers and engineers.
How to prepare for a job interview at Canditalent
✨Show Your Passion for Tech Support
Make sure to express your enthusiasm for providing hands-on tech support. Share examples of how you've helped others with their IT issues in the past, as this role is all about being resourceful and motivated.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've diagnosed and resolved hardware or software issues. Highlight your troubleshooting process and how you approached each problem, as this will showcase your ability to think on your feet.
✨Familiarise Yourself with Their Tech Stack
Research the technologies and systems the company uses, such as Windows, macOS, and Google Workspace. Being knowledgeable about these platforms will help you answer questions confidently and show that you're ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT policies and team dynamics. This not only shows your interest in the role but also helps you understand how you can contribute effectively to the team.
