Service Manager - General Surgery and Gastroenterology in Colchester
Service Manager - General Surgery and Gastroenterology

Service Manager - General Surgery and Gastroenterology in Colchester

Colchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational service delivery in General Surgery and Gastroenterology at Colchester Hospital.
  • Company: Join ESNEFT, one of the largest NHS organisations in England.
  • Benefits: Flexible working, generous pension, 27 days annual leave, and NHS discounts.
  • Why this job: Make a real impact on patient care while developing your leadership skills.
  • Qualifications: Experience in operational management and a passion for healthcare.
  • Other info: Dynamic environment with excellent training and career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

An exciting opportunity has arisen to join our operational management team within General Surgery and Gastroenterology at Colchester Hospital as a Service Manager. This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS.

As a Service Manager you will support the day‑to‑day operational service delivery, supporting the General Manager to ensure Urology delivers on current recovery trajectories as well as achieving cancer waiting times and the 18‑week RTT target. You will play an integral role in the delivery of NHS performance and quality standards, ensuring the right care and treatment is provided to all patients.

Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and management skills in a supportive and innovative atmosphere. This role plays a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.

Please note, this is a fixed term/secondment position until 31st December 2026; internal candidates will be offered a secondment position only.

As a Service Manager you will be part of the Clinical Delivery Group leadership team for Specialist Surgery that supports the achievement of the financial performance and operational objectives ensuring workforce, accommodation and equipment resources are optimised. In conjunction with the General Manager, you will provide operational management support to the CDG.

With the General Manager you will manage all aspects of operational delivery to agreed quality standards and within the resource and income base available, to support the Trust's development as a clinically‑led organisation. You will deliver an efficient and effective administrative service by supporting the Operational Coordinator in managing the administration staff. You will support the division in achieving its financial performance and operational objectives.

You will also work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.

We are ESNEFT and we provide hospital and community health services to almost one million people across East Suffolk and North Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff.

We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what is widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Service Manager - General Surgery and Gastroenterology in Colchester employer: Candino CA

Candino CA is an exceptional employer, offering a dynamic and supportive work environment for those passionate about healthcare. As a Service Manager in General Surgery and Gastroenterology at Colchester Hospital, you will benefit from extensive training and development opportunities, flexible working options, and a generous pension scheme, all while contributing to the delivery of high-quality patient care. With a strong focus on staff wellbeing and innovative digital transformation initiatives, we are committed to ensuring that your career growth aligns with our mission to provide outstanding service to our community.
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Contact Detail:

Candino CA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - General Surgery and Gastroenterology in Colchester

✨Tip Number 1

Network like a pro! Reach out to current employees at Candino CA or similar organisations on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching common questions for Service Manager roles. We should also think about how our past experiences align with the job description, especially around operational management and patient care.

✨Tip Number 3

Showcase your leadership skills! During interviews, we need to highlight examples where we've successfully led teams or improved service delivery. This is key for a role that focuses on operational excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ESNEFT.

We think you need these skills to ace Service Manager - General Surgery and Gastroenterology in Colchester

Operational Management
Leadership Skills
Financial Performance Management
Quality Standards Compliance
Resource Optimisation
Team Collaboration
Administrative Support
Performance Monitoring
Patient Care Focus
Project Management
Communication Skills
Problem-Solving Skills
Adaptability
Knowledge of NHS Standards

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your relevant experience in operational management and how it aligns with the NHS's goals, especially in General Surgery and Gastroenterology.

Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've successfully managed teams or projects in the past, particularly in healthcare settings. This will help us understand how you can contribute to our dynamic team.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your passion for patient care.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Candino CA.

How to prepare for a job interview at Candino CA

✨Know Your NHS Inside Out

Make sure you brush up on the latest NHS policies and performance standards, especially those related to General Surgery and Gastroenterology. Understanding the current recovery trajectories and cancer waiting times will show that you're not just interested in the role but are also committed to improving patient care.

✨Showcase Your Leadership Skills

As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams or projects in the past, focusing on how you supported operational delivery and achieved objectives.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Think about potential issues that could arise in service delivery and how you would address them, particularly in relation to optimising resources and meeting quality standards.

✨Emphasise Your Commitment to Patient Care

The role is all about ensuring the right care and treatment for patients. Be ready to discuss your passion for patient care and how you plan to uphold the Trust's values. Share any relevant experiences that highlight your dedication to improving patient outcomes.

Service Manager - General Surgery and Gastroenterology in Colchester
Candino CA
Location: Colchester
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  • Service Manager - General Surgery and Gastroenterology in Colchester

    Colchester
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Candino CA

    50-100
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