Tripadvisor is seeking a Knowledge AI Quality Lead to design and run QA for AI-driven customer experiences. You will monitor conversations, validate prompts, and ensure accurate, scalable self-service and human-assisted flows in a hybrid London/Oxford office model.
You will collaborate with AI Automation, Product, and Engineering to identify root causes, implement improvements, and measure accuracy and compliance across journeys, with a focus on traveler experience.
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AI Quality Lead: Master Conversational QA employer: Candidate
At Prefect, we pride ourselves on being an exceptional employer that fosters a remote-first, flexible culture where innovation thrives. Our commitment to employee growth is evident through our supportive environment, competitive benefits including equity options and unlimited PTO, and a focus on meaningful work that empowers you to make a real impact. Join us in shaping the future of automation while enjoying a collaborative atmosphere that values your unique contributions.
