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- Tasks: Join our team as an After Sales Advisor, supporting customers with spare parts and technical queries.
- Company: We design and manufacture heavy-duty machinery for the international pipeline and cable trenching industries.
- Benefits: Enjoy a competitive salary, generous holidays, pension, and life assurance after qualifying.
- Why this job: Be part of a dynamic team, tackle fresh challenges, and receive extensive training in a rewarding environment.
- Qualifications: No specific experience required; a background in engineering or customer service is a plus.
- Other info: This is a site-based role in Boston, Lincolnshire, with opportunities for global impact.
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity for an experienced After Sales expert to join an established business that offers a varied role with fresh challenges and a rewarding career. The role also offers a very competitive salary, generous holiday entitlements and a company pension and life assurance after a qualifying period.
This business designs and manufactures heavy duty machinery for the growing international pipeline and cable trenching industries. The bespoke machines use high horsepower diesel engines to power a hydrostatic drive system with intelligent machine management and control systems.
This is a site-based role and you will be based at Boston, Lincolnshire. You will support the After Sales Manager and be an integral part of the team supplying trencher parts and service in the UK and globally.
You will take customer calls for spare parts and process the orders. Where technical support is required, you will be required to log the customer request and direct it to the right person. You will administer the web-based Dealer Portal for overseas dealers, which includes technical updates, service bulletins and warranty claims.
A background in engineering, manufacturing or a customer service environment would be beneficial but not essential because training will be provided. You must be methodical, reliable, and have excellent attention to detail. In addition, youll need the following skills and experience:
- Excellent relationship, communication & organisational skills.
- Strong proficiency in Excel and other computer applications.
- Detailed and accurate approach to documentation.
Extensive on-the-job training will be given from the start for the right person.
Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
AFTER SALES ADVISOR MANUFACTURING in Boston employer: Candidate Source
Contact Detail:
Candidate Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AFTER SALES ADVISOR MANUFACTURING in Boston
✨Tip Number 1
Familiarise yourself with the heavy-duty machinery industry, especially in pipeline and cable trenching. Understanding the products and services offered by the company will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical knowledge related to hydrostatic drive systems and intelligent machine management. Even if you don't have a background in engineering, showing that you've done your homework can set you apart from other candidates.
✨Tip Number 3
Highlight your customer service experience, even if it's not directly related to manufacturing. Emphasising your ability to handle customer calls and process orders efficiently will resonate well with the After Sales Manager.
✨Tip Number 4
Prepare to discuss your organisational skills and attention to detail. Since the role involves managing documentation and using a web-based Dealer Portal, being able to provide examples of how you've successfully managed similar tasks in the past will strengthen your application.
We think you need these skills to ace AFTER SALES ADVISOR MANUFACTURING in Boston
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the After Sales Advisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: If you have a background in engineering, manufacturing, or customer service, make sure to emphasise this in your CV and cover letter. Provide specific examples of how your experience relates to the tasks mentioned in the job description.
Showcase Your Skills: Demonstrate your communication, organisational, and Excel skills in your application. Use concrete examples to illustrate how you've successfully used these skills in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're interested in the After Sales Advisor role. Mention your attention to detail and methodical approach, as these are key attributes for the position.
How to prepare for a job interview at Candidate Source
✨Showcase Your Customer Service Skills
As an After Sales Advisor, you'll be dealing with customer calls and processing orders. Be prepared to discuss your previous experiences in customer service, highlighting how you've effectively resolved issues and built relationships with clients.
✨Demonstrate Technical Understanding
Even if you don't have a background in engineering or manufacturing, it's important to show your willingness to learn. Familiarise yourself with the basics of heavy-duty machinery and the specific products the company offers, so you can engage in informed discussions during the interview.
✨Highlight Your Organisational Skills
The role requires excellent attention to detail and organisational skills. Prepare examples from your past work where you successfully managed multiple tasks or projects, ensuring accuracy and efficiency in your documentation and processes.
✨Prepare for Technical Scenarios
Since you'll be logging customer requests for technical support, think about potential scenarios you might encounter. Practice how you would approach these situations, demonstrating your problem-solving skills and ability to direct queries to the right person.
