Field Service Engineer - Commercial Coffee Equipment Apply now
Field Service Engineer - Commercial Coffee Equipment

Field Service Engineer - Commercial Coffee Equipment

London Full-Time 33000 - 38000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Install and maintain commercial coffee equipment while providing top-notch customer service.
  • Company: Join a leading global manufacturer in the coffee industry during an exciting growth phase.
  • Benefits: Enjoy a competitive salary, company vehicle, generous bonuses, and extensive holiday time.
  • Why this job: Perfect for coffee lovers seeking career growth and a dynamic work environment.
  • Qualifications: Strong technical skills and a valid driver's license are essential; coffee knowledge is a plus.
  • Other info: Flexible hours, including weekends, with great overtime pay opportunities.

The predicted salary is between 33000 - 38000 £ per year.

We are seeking motivated and skilled Field Service Engineers to join our team during an exciting period of rapid growth. As part of a leading global manufacturer of professional coffee machines and a major player in the Ho.Re.Ca. (Hotel, Restaurant, and Café) and OCS (Office Coffee Service) sectors, this role offers excellent opportunities for career and personal development.

What’s in it for you?

Along with a salary of £33,000 – £38,000 per annum, you will also receive a market leading benefits package including:

  • A £1500 London Living payment

  • Company Van or Car (allowed for private use)

  • 5% Annual Bonus (depending on company and personal performance)

  • 10% Company Pension contributions (no Employee contribution needed)

  • Axa Healthcare

  • Mobile and Laptop

  • Death in Service x4 years’ salary

  • 25 days Holiday

  • Overtime rate – Weekday and Weekend £26 per hour

  • Bank holiday overtime rate – £35 per hour

  • Travel pay – £20 per hour

  • Working an extra weekend = £50 per day of the weekend worked

  • 1 in 4 weekends

  • 8 hours per day 8am – 5pm (30/60 lunch unpaid)

What you’ll be doing as Field Service Engineer:

  • Installing, commissioning, and setting up commercial coffee equipment

  • Performing preventative maintenance works

  • Responding to and resolving equipment breakdowns

  • Providing operator training on equipment operation and cleaning

  • Managing spare parts inventory in your vehicle

  • Completing detailed service reports, including photos as necessary

  • Adhering to safety regulations and wear appropriate PPE

  • Working flexible hours, including weekends and bank holidays, as part of a rota

  • Taking ownership of personal and professional development

  • Contributing to the company’s vision and goals

We’re looking for a Field Service Engineer with:

  • Strong technical knowledge and understanding of technical processes

  • Relevant industry experience on bean-to-cup coffee equipment (desired but not essential)

  • Coffee knowledge (desired but not essential)

  • Flexibility to work flexible hours and weekends

  • Valid driver’s license

If you are a skilled Field Service Engineer with a passion for coffee and a commitment to excellent customer service, we encourage you .

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded

We are seeking motivated and skilled Field Service Engineers to join our team during an exciting period of rapid growth. As part of a leading global manufacturer of professional coffee machines and a major player in the Ho.Re.Ca. (Hotel, Restaurant, and Café) and OCS (Office Coffee Service) sectors, this role offers excellent opportunities for career and personal development., Strong technical knowledge and understanding of technical processes

  • Relevant industry experience on bean-to-cup coffee equipment (desired but not essential)

  • Coffee knowledge (desired but not essential)

  • Flexibility to work flexible hours and weekends

  • Valid driver’s license

If you are a skilled Field Service Engineer with a passion for coffee and a commitment to excellent customer service, we encourage you .

Along with a salary of £33,000 – £38,000 per annum, you will also receive a market leading benefits package including:

  • A £1500 London Living payment

  • Company Van or Car (allowed for private use)

  • 5% Annual Bonus (depending on company and personal performance)

  • 10% Company Pension contributions (no Employee contribution needed)

  • Axa Healthcare

  • Mobile and Laptop

  • Death in Service x4 years’ salary

  • 25 days Holiday

  • Overtime rate – Weekday and Weekend £26 per hour

  • Bank holiday overtime rate – £35 per hour

  • Travel pay – £20 per hour

  • Working an extra weekend = £50 per day of the weekend worked

  • 1 in 4 weekends

  • 8 hours per day 8am – 5pm (30/60 lunch unpaid)

Field Service Engineer - Commercial Coffee Equipment employer: Candidate Source Ltd

Join a dynamic team as a Field Service Engineer with a leading global manufacturer of professional coffee machines, where your skills will be valued and nurtured. Enjoy a competitive salary alongside an exceptional benefits package, including a £1500 London Living payment, generous pension contributions, and ample opportunities for career growth in the thriving Ho.Re.Ca. and OCS sectors. Experience a supportive work culture that prioritizes personal development and offers flexibility, making it an ideal environment for passionate individuals committed to delivering outstanding customer service.
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Contact Detail:

Candidate Source Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer - Commercial Coffee Equipment

✨Tip Number 1

Make sure to highlight any hands-on experience you have with commercial coffee equipment. Even if you haven't worked directly with bean-to-cup machines, showcasing your technical skills and understanding of similar equipment can set you apart.

✨Tip Number 2

Demonstrate your flexibility and willingness to work varied hours, including weekends. This role requires adaptability, so mentioning any previous experience in similar environments can be beneficial.

✨Tip Number 3

If you have any certifications or training related to technical processes or customer service, make sure to mention them. This shows your commitment to professional development and enhances your candidacy.

✨Tip Number 4

Express your passion for coffee and customer service during the interview. Sharing personal anecdotes or experiences related to coffee can help you connect with the team and demonstrate your enthusiasm for the role.

We think you need these skills to ace Field Service Engineer - Commercial Coffee Equipment

Technical Knowledge of Coffee Equipment
Problem-Solving Skills
Preventative Maintenance
Customer Service Orientation
Flexibility in Working Hours
Inventory Management
Attention to Detail
Communication Skills
Ability to Work Independently
Valid Driver's License
Training and Instruction Skills
Safety Compliance Awareness
Time Management

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize any relevant experience you have with commercial coffee equipment or similar technical roles. If you have worked in the Ho.Re.Ca. or OCS sectors, mention specific examples that showcase your skills.

Showcase Technical Knowledge: Demonstrate your strong technical knowledge and understanding of technical processes in your application. Use specific terminology related to coffee machines and maintenance to show your expertise.

Express Flexibility: Clearly state your willingness to work flexible hours, including weekends and bank holidays. This is crucial for a Field Service Engineer role, so make it a point in your cover letter.

Personalize Your Application: Tailor your CV and cover letter to reflect your passion for coffee and commitment to excellent customer service. Share any personal anecdotes or experiences that relate to the coffee industry to make your application stand out.

How to prepare for a job interview at Candidate Source Ltd

✨Show Your Technical Knowledge

Make sure to highlight your technical skills and understanding of coffee equipment during the interview. Be prepared to discuss any relevant experience you have, especially with bean-to-cup machines, as this will demonstrate your capability for the role.

✨Demonstrate Flexibility

Since the job requires working flexible hours, including weekends, it's important to express your willingness to adapt your schedule. Share examples from your past experiences where you successfully managed flexible work hours.

✨Emphasize Customer Service Skills

As a Field Service Engineer, excellent customer service is key. Prepare to discuss how you've handled customer interactions in the past, particularly in challenging situations, to show that you can maintain professionalism and satisfaction.

✨Prepare Questions About the Role

Come equipped with thoughtful questions about the company’s vision, goals, and the specifics of the role. This shows your genuine interest in the position and helps you assess if the company aligns with your career aspirations.

Field Service Engineer - Commercial Coffee Equipment
Candidate Source Ltd Apply now
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