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- Tasks: Process orders and handle enquiries to keep our kitchen supplies running smoothly.
- Company: Join HG Walter, a family-run butcher with a stellar reputation for quality.
- Benefits: Earn £28,000–£30,000, enjoy staff discounts, complimentary lunch, and a pension scheme.
- Why this job: Be at the heart of a respected food business and support top chefs.
- Qualifications: Experience in order handling, strong communication skills, and a passion for quality food.
- Other info: Dynamic role with opportunities to learn in a vibrant food industry.
The predicted salary is between 24000 - 36000 £ per year.
As an Order Administrator at HG Walter, you’ll be right at the heart of how we keep London’s best kitchens and home cooks supplied with exceptional British meat. We’re an independent, family-run butcher with a reputation built on provenance, welfare and flavour. This role matters because when orders run smoothly and enquiries are handled properly, our reputation stays exactly where it belongs — at the top.
What’s in it for you:
- £28,000–£30,000 per year, depending on experience
- Generous staff discount on our products
- Complimentary lunch provided every day
- Company pension scheme
- Cycle to work scheme
- A front-row seat in a respected food business supplying top chefs and loyal retail clients
What you’ll be getting stuck into as an Order Administrator:
- Accurately inputting and processing daily orders to ensure timely fulfilment
- Handling inbound calls and emails, providing clear information and resolving queries
- Monitoring order progress and following up to keep everything on track
- Organising credits and resolving issues quickly and efficiently
- Assisting with administration tasks that keep the office and revenue function running smoothly
- Supporting the wider team with ad hoc operational duties as required
What you’ll bring to the table as Order Administrator:
- Previous experience handling high volumes of orders and enquiries
- Excellent spoken and written English, with the ability to communicate clearly and professionally
- Strong telephone and written communication skills
- Solid working knowledge of Microsoft Office
- A genuine passion for food, cooking and eating out, with an interest in quality produce and product knowledge
Working hours: 9am–5pm, five days per week, including some Saturdays.
If you’re ready to step into this role as Order Administrator and play a key part in how HG Walter delivers excellence every single day, we’d love to hear from you.
Order Administrator employer: Candidate Source - Client Branded
Contact Detail:
Candidate Source - Client Branded Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator
✨Tip Number 1
Get to know the company inside out! Research HG Walter's values, products, and their reputation in the industry. This way, when you chat with them, you can show off your passion for quality produce and how you align with their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and emails, it’s crucial to sound clear and professional. Try role-playing with a friend or family member to get comfortable with common queries you might face.
✨Tip Number 3
Be proactive during the interview! Prepare questions about the order processing system they use or how they handle busy periods. This shows you're not just interested in the role but also in how you can contribute to keeping things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Order Administrator
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and quality produce shine through. Mention any relevant experiences or interests that connect you to the role of Order Administrator at HG Walter.
Be Clear and Concise: Make sure your written communication is spot on! Use clear language and keep it professional. We want to see that you can handle enquiries and orders smoothly, just like you would in the role.
Highlight Relevant Experience: If you've got experience managing high volumes of orders or customer queries, shout about it! Tailor your application to show how your background makes you a perfect fit for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Candidate Source - Client Branded
✨Know Your Stuff About the Company
Before your interview, take some time to research HG Walter. Understand their values, their commitment to quality meat, and what sets them apart in the industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Show Off Your Communication Skills
As an Order Administrator, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer queries or resolved issues in the past to demonstrate your skills.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing a high volume of orders or resolving a customer complaint. Think through these scenarios beforehand and be ready to discuss your thought process and problem-solving strategies.
✨Express Your Passion for Food
Since this role involves working with quality produce, let your passion for food shine through. Share your experiences with cooking or dining out, and how that relates to your understanding of the products HG Walter offers. This personal touch can make a big difference!