IT Change Manager - hybrid

A dynamic IT team in the heart of Birmingham has an exciting opportunity for an IT Change Manager! In this role as IT Change Manager, you will lead technical changes by planning, coordinating, and implementing BAU application upgrades/releases (mainly from a Microsoft stack), and acting as the IT workstream Lead for business-led projects. You\’ll assess the impact of proposed technical changes using existing frameworks and develop reusable change/release plans. Managing and coordinating technical change implementations with suppliers, third-party vendors, and internal IT resources will be your core responsibility. Providing support for colleagues impacted by technical changes through release documentation is another key aspect of this role. You will manage and mitigate risks associated with technical changes, assisting IT and Business Project Managers from project initiation through test and transition to operational support and BAU. What were looking for in an IT Change Manager: Solid experience in a technical change management role, ideally ITIL certified. Excellent communication & stakeholder management skills. Ability to analyse and assess the impact of technical changes. Strong problem solving and decision-making skills. Some knowledge for cloud-based services (preferably Azure) APMG Change Management Practitioner and Project Management cert…