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- Tasks: Lead and develop a high-performing outpatient nursing team while ensuring top-notch patient care.
- Company: Join Spire Harpenden Hospital, a leader in private healthcare with a commitment to excellence.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a competitive salary.
- Why this job: Make a real impact on patient care and shape the future of outpatient services.
- Qualifications: Nursing Diploma or Degree with senior outpatient experience and strong leadership skills.
- Other info: Be part of a diverse team dedicated to clinical excellence and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Spire Harpenden Hospital is seeking an experienced Outpatient Services Nursing Manager to lead and further develop our high‑performing and fast‑paced outpatient department. This is a key leadership role with responsibility for clinical quality, operational performance, and service development across a large and diverse patient population.
Our multidisciplinary team including surgeons, oncologists, pharmacists and specialist nurses ensure that our patients feel safe, confident and reassured every step of the way. As well as our treatment rooms, the outpatient service also includes a separate minor ops suite and a dedicated dressings room, seeing patients from the age of 7 upwards.
We have six operating theatres covering a wide range of specialities and procedures including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients, as well as an award-winning cancer service. We have a number of developmental training courses and progression opportunities available for our ambitious employees.
Duties and responsibilities
Our outpatient department supports over 300 patients every day across a diverse range of specialties, offering a dynamic, high‑performing clinical environment. As Nursing Manager, you will play a pivotal leadership role within this busy service, shaping the future of outpatient care while supporting and developing a large multidisciplinary team.
This is an excellent opportunity for a senior nurse leader who thrives in a fast‑paced setting and is passionate about delivering outstanding patient care, driving service improvement, and working collaboratively with a wide consultant body.
In this role you will:
- Provide visible, inspiring clinical and operational leadership to the outpatient services team
- Ensure the consistent delivery of safe, high‑quality, efficient, and patient‑centred care
- Lead and develop a highly skilled multidisciplinary team of Nurses and HCAs, fostering a positive and supportive culture
- Manage and optimise performance against key quality, operational, and financial KPIs
- Build and maintain strong, effective working relationships with over 200 consultant clinicians
- Embed Clinical Governance, risk management, and patient safety as core elements of daily practice
- Lead audits, quality reviews, and continuous improvement initiatives to enhance patient outcomes and service efficiency
- Support the development, expansion, and implementation of new outpatient services
- Oversee key HR processes, including recruitment, appraisal, performance management, and staff development planning
Who we’re looking for:
- Nursing Diploma or Degree
- NMC Registration with no restrictions
- Previous experience in an outpatients department at a senior level is essential
- Previous team management experience
- Ability to manage, motivate, support, develop and lead the department
- A focus on positive patient experience
- Competent across a range of clinical management and leadership skills
- Experience in performance monitoring and reporting capabilities
- Knowledge of appropriate standards and external bodies, such as the Care Quality Commission
- Auditing skills across clinical standards and departments
- Ability to implement continuous improvement initiatives
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
We commit to our employees' well-being through work life balance, ongoing development, support and reward.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Succeeding and celebrating together
Our people are our difference; it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
Nursing Manager - Outpatients employer: Candidate Experience site
Contact Detail:
Candidate Experience site Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nursing Manager - Outpatients
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Spire or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and patient care strategies. Think of examples from your past experiences that showcase your ability to manage teams and improve patient outcomes.
✨Tip Number 3
Show your passion for outpatient care during the interview. Talk about how you’ve driven service improvements in previous roles and how you plan to do the same at Spire. We love candidates who are genuinely excited about making a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Spire Harpenden Hospital.
We think you need these skills to ace Nursing Manager - Outpatients
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Nursing Manager role. Highlight your leadership experience and any relevant achievements in outpatient services to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about patient care and how you can contribute to our high-performing team. Be genuine and let your personality come through.
Showcase Your Leadership Skills: As a Nursing Manager, you'll need to lead a diverse team. In your application, share examples of how you've successfully managed teams in the past and fostered a positive work culture. We love to see collaboration in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Candidate Experience site
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and operational management skills. Familiarise yourself with the latest practices in outpatient care, as well as the specific services offered at Spire Harpenden Hospital. This will show that you're not just a good fit for the role, but also genuinely interested in their approach to patient care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about times when you've motivated staff, managed performance, or implemented improvements. Highlighting these experiences will demonstrate your capability to inspire and develop a multidisciplinary team.
✨Understand the Importance of Patient Care
Be ready to discuss your philosophy on patient-centred care. Spire values outstanding patient experiences, so share your thoughts on how to enhance patient safety and satisfaction. Bring in examples from your past roles where you've made a positive impact on patient outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the outpatient department's goals, challenges, and future developments. This not only shows your interest in the role but also gives you a chance to assess if the organisation aligns with your values and career aspirations.
