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- Tasks: Provide top-notch secretarial support to consultants and manage patient enquiries.
- Company: Join Spire Healthcare, a leading independent healthcare group in the UK.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Be part of a team dedicated to delivering high-quality patient care.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and patient satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Spire Nottingham Hospital has an exciting opportunity for a Medical Secretary to join the team on a Full Time basis.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
Duties and responsibilities
- To provide a proficient and professional medical service to consultants, providing cover as and when required to other members of the department.
- Acting as point of contact for patient enquiries, offering outstanding customer service at all times.
- Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
- Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner.
- Liaising with insurance companies and other external agencies, as appropriate.
- Production of medical letters, operation/clinic notes and discharge summaries.
- Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date.
- Developing good working relationships with consultants, administration teams, nursing staff and any other departments.
- Manage outpatient bookings, where required, ensuring the appointments process runs smoothly.
- Manage Consultants’ records and filing.
- Undertake all work in accordance with company hospital policies and procedures.
- Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures.
- To maintain confidentiality of all information acquired with regard to patients, consultants and staff.
Medical Secretary in Nottingham employer: Candidate Experience site
Contact Detail:
Candidate Experience site Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Spire Nottingham Hospital on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially around customer service and handling patient queries. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! First impressions matter, so make sure we look professional and polished for the interview. It shows we take the opportunity seriously and are ready to represent Spire Healthcare.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a nice touch that keeps us on their radar and shows our enthusiasm for the role. Let’s remind them why we’re the best choice for the Medical Secretary position!
We think you need these skills to ace Medical Secretary in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight relevant experience and skills that match the job description, like your ability to manage patient enquiries and provide outstanding customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in healthcare and how your background makes you a great fit for Spire Nottingham Hospital. Keep it professional but let your personality show!
Showcase Your Communication Skills: As a Medical Secretary, communication is key. In your application, emphasise your ability to liaise with patients, consultants, and external agencies. Share examples of how you've handled queries or managed appointments effectively.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!
How to prepare for a job interview at Candidate Experience site
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with tasks like managing patient enquiries, liaising with consultants, and handling medical documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position involves a lot of patient interaction, be prepared to discuss your customer service experience. Think of specific examples where you've provided outstanding service or resolved issues effectively. This will highlight your ability to handle patient queries professionally and courteously.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you'd handle a difficult patient or manage conflicting priorities. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Demonstrate Teamwork and Communication
As a Medical Secretary, you'll need to work closely with various teams. Be ready to discuss how you've collaborated with others in previous roles. Highlight your communication skills and any experiences where you've built strong working relationships, as this is crucial for success in the role.
