At a Glance
- Tasks: Provide admin support and concierge services to ensure top-notch patient care.
- Company: Join the exciting reopening of Hale Clinic, part of Spire Healthcare.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a rewarding pension scheme.
- Other info: Flexible working hours and a supportive, inclusive environment await you.
- Why this job: Be part of a team that makes a real difference in private healthcare.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Spire is currently going through an exciting phase of their journey and reopening the Hale Clinic in Manchester which is due to open in October this year! We are looking for driven candidates who are passionate about private healthcare to come along on this amazing journey with us. For the opening of the new clinic we are looking for an Administrator to join the team. Our Spire Clinics deliver a specific range of lower risk outpatient and day case treatments (all on a local anaesthetic basis), which provides faster care for day case patients. The Clinical specialities include Ophthalmology, Dermatology, Gynaecology and Orthopaedics.
Responsibilities
- Provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.
- Be welcoming, patient focused and deliver a high standard of customer service.
- Deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner, either face to face or by telephone.
- Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.
- Undertake various clerical duties.
Ideal Candidate
- Experience in customer service, reception and/or administration is highly desired.
- Previous experience in a face to face customer service environment preferable (Healthcare, Retail, Hospitality).
- Someone who is highly organised, accurate and comfortable working in a fast paced environment.
- Must be a good communicator, a team player and have good computer literacy.
Benefits
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people. We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills. If you feel you could apply your experience to this exciting role and are motivated by the opportunity, then please apply today.
For more information about the role, please contact Michelle via: Michelle.Hutchison@spirehealthcare.com
Administrator/Receptionist in Manchester employer: Candidate Experience site
At Spire Healthcare, we pride ourselves on being an exceptional employer, especially as we embark on the exciting journey of reopening the Hale Clinic in Manchester. Our commitment to employee well-being is reflected in our generous benefits package, including 35 days of annual leave, private medical insurance, and a rewarding pension scheme. Join a motivated team that values diversity and offers ample opportunities for personal and professional growth in a supportive environment dedicated to delivering outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator/Receptionist in Manchester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Candidate Experience site.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Candidate Experience site.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Candidate Experience site, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrator/Receptionist in Manchester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Candidate Experience site.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Candidate Experience site.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Candidate Experience site. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Candidate Experience site. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Candidate Experience site
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Candidate Experience site’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
