Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient bookings and provide excellent customer service in a fast-paced environment.
- Company: Join a leading healthcare provider with a focus on innovation and patient care.
- Benefits: Competitive pay, 35 days annual leave, and comprehensive benefits package.
- Why this job: Kickstart your healthcare career in a supportive and dynamic team.
- Qualifications: Strong communication skills and experience in customer service or office roles.
- Other info: Induction training provided; flexible shifts available.
The predicted salary is between 25000 - 30000 £ per year.
Patient Administrator | Seaham PSC | Seaham | Full Time | Permanent | £12.26 per hour plus enhancements and excellent benefits.
Please note that these vacancies are based in our new Patient Support Centre in Seaham, County Durham. Due to a period of innovation, Spire are opening a state of the art Patient Support Centre in the heart of Seaham, we have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career.
Please note - Induction training will be held for 2 weeks (9am to 5pm) following this, shifts will vary between the hours of 8am to 7pm Monday to Friday with occasional Saturday shifts. Please only apply if you can commit to this!
As a PSC Administrator, you will be responsible to ensure the provision and maintenance of an efficient patient customer service experience within the centre.
Duties and Responsibilities:- Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)
- Manage the telephone lines in an effective and timely manner
- Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)
- Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
- Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
- Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter
- Demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
- Experience of handling high call volumes in a fast paced environment
- High level of PC literacy and experience of using multiple systems and programmes
- Excellent interpersonal and communication skills
- The ability to work effectively as part of a team
- Able to work under pressure and to tight deadlines, with good organisational skills
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of
Admissions Administrator in London employer: Candidate Experience site
Contact Detail:
Candidate Experience site Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Administrator in London
✨Tip Number 1
Get to know the company! Research Spire and their new Patient Support Centre in Seaham. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As an Admissions Administrator, you'll be handling calls and enquiries. Role-play with a friend or family member to get comfortable with responding to different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the role at Spire.
We think you need these skills to ace Admissions Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admissions Administrator role. Highlight your relevant experience in customer service and administration, and don’t forget to mention any specific skills that match the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your passion for healthcare and how your skills can contribute to providing an excellent patient experience.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong interpersonal skills. Use clear and concise language, and don’t hesitate to showcase any experience you have in managing enquiries or handling high call volumes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and you’ll find all the details you need right there!
How to prepare for a job interview at Candidate Experience site
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Admissions Administrator. Familiarise yourself with the duties listed in the job description, such as managing bookings and handling patient enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with patients and colleagues, be prepared to showcase your excellent interpersonal skills. Think of examples from your past experiences where you've effectively communicated or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
The ability to manage multiple tasks efficiently is crucial for this position. Prepare to discuss how you've successfully handled high call volumes or tight deadlines in previous roles. You might even want to bring along a brief example of how you organised a busy schedule or managed competing priorities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, training opportunities, or what a typical day looks like for an Admissions Administrator. It’s a great way to engage with the interviewer and leave a lasting impression.
