Hospital Switchboard Specialist β€” Patient Communications

Hospital Switchboard Specialist β€” Patient Communications

Full-Time 24000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly voice for patients and healthcare professionals, managing calls with care.
  • Company: Join a dedicated team at a leading hospital in St Mellons.
  • Benefits: Full-time permanent role with competitive pay and job security.
  • Other info: Enjoy a supportive work environment with opportunities for growth.
  • Why this job: Make a difference in patient communications and support healthcare services.
  • Qualifications: Strong customer service skills and a professional phone manner.

The predicted salary is between 24000 - 30000 Β£ per year.

Candidate Experience site is recruiting a Switchboard Operator to join the Patient Support Centre based in St Mellons.

The role is a full time permanent contract, working 37.5 hours per week.

You will be the first point of contact for patients, visitors and healthcare professionals, handling incoming and outgoing calls across multiple hospital sites with professionalism and discretion.

A high standard of customer service is essential.

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Hospital Switchboard Specialist β€” Patient Communications employer: Candidate Experience site

At Spire Shawfair Park Hospital, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment for our Recovery Nurses. With generous benefits such as 35 days of annual leave, private medical insurance, and a commitment to employee growth through continuous training, we ensure that our staff feel valued and empowered in their roles. Located in a vibrant area, our hospital fosters a culture of inclusivity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment in healthcare.

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Contact Details:

Candidate Experience site Recruitment Team

We think you need these skills to ace Hospital Switchboard Specialist β€” Patient Communications

Communication Skills
Time Management
Patient Care
Attention to Detail
Problem-Solving Skills
Empathy
Adaptability