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- Tasks: Manage patient appointments and support the imaging team in a dynamic hospital environment.
- Company: Join Spire Parkway Hospital, a leading private healthcare provider in the UK.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a competitive salary.
- Why this job: Make a positive impact on patient care while developing your administrative skills.
- Qualifications: Excellent customer service skills and experience in a patient support role required.
- Other info: Be part of a diverse team committed to clinical excellence and compassionate care.
The predicted salary is between 28800 - 43200 £ per year.
Spire Parkway Hospital are looking to recruit an experienced and highly organised Imaging Administrator to join our dedicated Imaging team. Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding.
Duties and responsibilities will include:
- Contact patients and arrange radiology appointments liaising with other departments as appropriate
- Establish and maintain communication with people on routine care matters
- Input patient data on to hospital and radiology information systems
- Management of e-mails enquiries and referrals in a timely and professional manner
- Maintain administrative duties e.g. filing/photocopying of documentation
- Transfer and deliver radiology reports to appropriate destinations
- Efficiently and accurately book and record patient details and appointments on the system via telephone, face to face and referral letter
- Greet, welcome and provide any necessary assistance to all patients, consultants and visitors
- Register all new or follow up Patients
- Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
Who we’re looking for:
- The successful candidate must have excellent customer service skills
- Previous and relevant experience in a multi-skilled, patient support role
- Someone who is highly organised and able to manage workload
- Experienced and proficient in the use of PC, to include Microsoft packages
- Someone who works well as part of a team
Hours: Full-time
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Succeeding and celebrating together
We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
Imaging Administrator in Birmingham employer: Candidate Experience site
Contact Detail:
Candidate Experience site Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Imaging Administrator in Birmingham
✨Tip Number 1
Get to know the company! Research Spire Healthcare and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it might just help you get a foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and organisation skills. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Spire team.
We think you need these skills to ace Imaging Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Imaging Administrator role. Highlight your relevant experience in patient support and customer service, as well as your organisational skills. We want to see how you can contribute to our dedicated Imaging team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Spire Parkway Hospital and how your skills align with our values. Remember, we love candidates who care and are committed to making a positive difference.
Showcase Your Tech Skills: Since you'll be using various systems for patient data management, make sure to mention your proficiency with Microsoft packages and any other relevant software. We need someone who can hit the ground running, so let us know what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at Spire Healthcare!
How to prepare for a job interview at Candidate Experience site
✨Know Your Stuff
Before the interview, make sure you understand the role of an Imaging Administrator. Familiarise yourself with the key responsibilities like managing patient data and liaising with departments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you’ve gone above and beyond for patients or clients. Highlight how you handled difficult situations with compassion and professionalism.
✨Be Organised
As an Imaging Administrator, being organised is key. Bring a notepad to jot down important points during the interview and prepare a list of questions to ask about the team and the hospital's values. This shows that you’re proactive and detail-oriented.
✨Emphasise Teamwork
This role requires working well within a team, so be ready to discuss your experience collaborating with others. Share specific instances where you contributed to a team goal or supported colleagues, demonstrating your ability to fit into their culture of collaboration.
