Marcus by Goldman Sachs in Birmingham is seeking a Bereavement Specialist to join our customer support team. You will handle bereavement journeys, provide empathetic service across channels, and support customers from 8am to 8pm with scheduled shifts.
The role requires self-direction, strong communication, and the ability to balance customer needs with business risk. You will respond to inquiries, document interactions, and collaborate with colleagues to improve the customer journey.
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Empathetic Bereavement Support Specialist in Birmingham employer: Candidate Experience Site - Lateral
Goldman Sachs is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee growth, the firm provides extensive training and development opportunities, alongside a supportive culture that prioritises wellbeing and diversity. Joining our Product Control team means being part of a prestigious global institution that values your contributions and empowers you to excel both professionally and personally.
Contact Details:
Candidate Experience Site - Lateral Recruitment Team
