Customer Operations Lead, Shared Services & Growth in Birmingham

Customer Operations Lead, Shared Services & Growth in Birmingham

Birmingham Full-Time On-site
C

Goldman Sachs is seeking a Shared Services Manager to oversee Recruitment, Learning and Development, Knowledge Management, Workforce Management and Quality Assurance, driving operational excellence across locations.

You will lead a diverse team, oversee service delivery against SLAs, and partner with Risk and Business teams to enhance customer experiences while ensuring regulatory compliance.

#J-18808-Ljbffr

Customer Operations Lead, Shared Services & Growth in Birmingham employer: Candidate Experience Site - Lateral

Goldman Sachs is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee growth, the firm provides extensive training and development opportunities, alongside a supportive culture that prioritises wellbeing and diversity. Joining our Product Control team means being part of a prestigious global institution that values your contributions and empowers you to excel both professionally and personally.

C

Contact Details:

Candidate Experience Site - Lateral Recruitment Team