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- Tasks: Support daily operations and enhance customer experience in a growing ecommerce business.
- Company: Dynamic ecommerce company with a focus on innovation and growth.
- Benefits: Gain hands-on experience, work closely with the founder, and impact business performance.
- Why this job: Join a fast-paced environment where your contributions directly shape the company's success.
- Qualifications: Strong organisational skills, attention to detail, and a proactive attitude.
- Other info: Opportunity for career growth as the business expands.
The predicted salary is between 13 - 16 £ per hour.
This is an entry-to-mid level operations role supporting the day-to-day execution, coordination, and organisation of a growing ecommerce business. Working closely with the founder, you'll help bring structure, visibility, and consistency to operations, systems, and customer-facing processes.
Key Responsibilities:
- Own the day-to-day operational flow including orders, supplier logistics, and work-in-progress tracking
- Maintain accurate inventory and stock records across all sales channels (with a strong Amazon focus)
- Support in-house fulfilment and assist with the transition to a third-party logistics partner
- Build and maintain weekly operational, sales, and financial reports
- Execute routine financial and operational reports and upload them into internal systems
- Support systems administration, report generation, and data accuracy across tools
- Prepare customer quotations and support basic sales administration
- Respond to customer enquiries and support issue resolution in coordination with tech support
- Coordinate new product requirements across suppliers, compliance, and internal stakeholders
- Provide admin support including trade fairs, travel, meetings, and ad hoc projects
Requirements
Essential:
- Highly organised with strong attention to detail
- Comfortable working with spreadsheets, reports, and operational data
- Confident using and learning new systems and online tools
- Proactive, reliable, and comfortable taking ownership
- Clear written and verbal communication skills
Preferred:
- Experience in ecommerce, operations, or systems support
- Familiarity with Amazon or other online marketplaces
- Experience preparing quotes or supporting sales/admin processes
- Curious about using AI tools to work smarter
Benefits
- Work directly with the founder in a growing ecommerce business
- Broad exposure to operations, systems, reporting, and customer processes
- Your work will directly impact customer experience and business performance
- Clear opportunity for increased responsibility as the business scales
Operations Coordinator in Norfolk employer: Candeo Smart
Contact Detail:
Candeo Smart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and operations space, especially those who might know about opportunities at companies like ours. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it's through networking events or interviews, be ready to discuss how your organisational skills and attention to detail can help streamline their operations.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Send them a message expressing your interest in working with them, highlighting your relevant experience in ecommerce and operations.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in an Operations Coordinator.
We think you need these skills to ace Operations Coordinator in Norfolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your experience with ecommerce, operations, and any relevant tools you've used. We want to see how your skills align with what we're looking for!
Show Off Your Organisational Skills: Since this role is all about keeping things organised, give us examples of how you've managed tasks or projects in the past. Whether it's handling inventory or coordinating logistics, we love to see your attention to detail in action!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, showing us your communication skills right from the start.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Candeo Smart
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of the Operations Coordinator role. Familiarise yourself with concepts like order flow, supplier logistics, and inventory management, especially in an ecommerce context. This will help you speak confidently about how you can contribute to the day-to-day operations.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you maintain attention to detail and ensure accuracy in your work, particularly when dealing with spreadsheets and reports.
✨Demonstrate Your Tech Savviness
The job mentions a need for comfort with systems and online tools. Brush up on any relevant software or platforms, especially those related to ecommerce and inventory management. If you have experience with Amazon or similar marketplaces, be sure to highlight that during the interview.
✨Prepare for Customer Interaction Scenarios
As you'll be responding to customer enquiries and supporting issue resolution, think of scenarios where you've successfully handled customer interactions. Prepare to discuss how you communicate clearly and effectively, and how you approach problem-solving in a customer-facing role.