At a Glance
- Tasks: Lead a vibrant team in our homeware department, driving sales and supporting fundraising efforts.
- Company: Join Cancer Research UK, a passionate team dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and personal development opportunities.
- Other info: Flexible hours and a supportive environment that values diversity and inclusion.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Experience in supervising teams and a knack for customer service.
The predicted salary is between 38250 - 46750 £ per year.
Endless pre-loved items. A talented team. One clear purpose.
Reports to: Superstore manager
Department: Trading
Contract: Permanent
Hours: Part time 30 hours per week
Location: Dundee Superstore
Closing date: Monday 24th August 2026 23:55
Internal: In line with organisational policy this role will remain open for internal applications until: Sunday 30th August 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you.
We're looking for an inspiring superstore supervisor to join Cancer Research UK's trading team in our homeware department. You'll be acting as an ambassador for Cancer Research UK, supporting the superstore management team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You will also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Taking responsibility for the commercial running of the homeware department. This includes display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
- Working alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
- Leading by example and providing excellent customer and supporter service.
- Supporting the organisation and delivery of creative fundraising events for your store.
- Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- Experience of supervising and inspiring a diverse team of people.
- Comfort working in a vibrant and fast-paced customer facing environment.
- The ability to create relationships and communicate well.
- Commercial awareness.
- Adaptability to changing situations.
- Creativity and an ability to use your initiative and provide direction to a team.
- Flexibility; our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
We support equality, diversity and inclusion. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.
Eligibility & Safeguarding
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Supervisor Dundee Superstore employer: cancerresearchuk
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a flexible part-time role as a Content Strategy Manager that allows you to make a meaningful impact in the fight against cancer. Our supportive work culture prioritises employee wellbeing and professional growth, providing generous benefits and opportunities for personal development, all while fostering a collaborative environment where your contributions are valued. Join us in Stratford, where you can thrive in a dynamic setting that champions inclusivity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor Dundee Superstore
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including cancerresearchuk, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Supervisor Dundee Superstore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like cancerresearchuk that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at cancerresearchuk will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about cancerresearchuk and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at cancerresearchuk
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at cancerresearchuk, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at cancerresearchuk!