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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Cancer Research Wales, a charity dedicated to pioneering cancer research.
- Benefits: Gain valuable experience in retail management with potential for permanent position.
- Why this job: Make a real difference while building long-term relationships with supporters.
- Qualifications: Experience in customer service and leadership is a plus.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
This role is temporary for 6 months and may lead to a permanent position at Cancer Research Wales. The role of Cancer Research Wales is to raise funds to support pioneering cancer research in Wales which has the potential to benefit lives in the future. The post holder must embrace the charity's aim to create supporters for life and work to build long‑term professional relationships with our supporters who make the work of our charity possible. The post holder will work proactively within Cancer Research Wales helping to ensure the smooth running of the store whilst at times supporting the Charity's other departments.
Key Responsibilities
- Deliver Best in Town service through customer interaction.
- Lead the team by example and achieve a great store standard.
- Build a positive reputation for providing excellent customer service.
- Act as the store's first point of contact, creating a positive welcoming and professional impression and store environment.
- Maintain a working knowledge of Cancer Research Wales, its aims and objectives, and service and culture.
- Endeavour to strengthen and promote the Cancer Research Wales brand.
Desirable Requirements
- Hold a clean driving licence.
- Travel by public transport where necessary.
Organisational Arrangements
- Reporting to: Head of Retail
- Line reports: Deputy Manager and Shop Volunteers
How to apply
Please visit our website at Cancer Research Wales for further details. Please submit CV and covering letter that outlines how you meet the person specification plus a brief outline of why you want the role and why you believe you are a strong candidate for this position. There will be a two‑stage process and if we decide to proceed to the next stage we will provide shortlisted candidates with the details of attending a trial session at one of our shops.
Shop Manager Wrexham employer: Cancer Research Wales
Contact Detail:
Cancer Research Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager Wrexham
✨Tip Number 1
Get to know the charity! Before your interview, dive into Cancer Research Wales' mission and values. This will not only help you understand their goals but also show them you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering 'Best in Town' service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your trial session.
✨Tip Number 3
Show your leadership flair! As a Shop Manager, you'll need to lead by example. Think about how you've motivated teams in the past and be prepared to discuss your approach to building a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Cancer Research Wales. Don’t forget to highlight why you’re a strong fit for the role!
We think you need these skills to ace Shop Manager Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your relevant experience in retail management and customer service, as these are key for us at Cancer Research Wales. Show us how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you want to work with Cancer Research Wales and how you can contribute to our goals. Be genuine and let your passion for our cause come through.
Showcase Your Leadership Skills: As a Shop Manager, you'll be leading a team. Use your application to demonstrate your leadership experience and how you've successfully managed teams in the past. We want to see how you can inspire others!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you're considered for the role. Plus, it shows you're keen to join our team at Cancer Research Wales!
How to prepare for a job interview at Cancer Research Wales
✨Know Your Charity
Before the interview, make sure you have a solid understanding of Cancer Research Wales, its mission, and how it impacts the community. This will not only show your genuine interest but also help you connect your personal values with the charity's goals.
✨Showcase Your Customer Service Skills
Since delivering 'Best in Town' service is key, prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Leadership Qualities
As a Shop Manager, you'll need to lead by example. Be ready to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any experience you have in training or mentoring others.
✨Prepare for the Trial Session
If you get shortlisted, you'll attend a trial session at one of the shops. Treat this as part of the interview process. Be proactive, engage with customers, and showcase your ability to create a welcoming environment. This is your chance to shine!
