At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Cancer Research Wales, making a difference in cancer research funding.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Opportunity to travel between stores and engage with the community.
- Why this job: Be part of a mission-driven charity and help create supporters for life.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 26170 - 26170 £ per year.
The role of Cancer Research Wales is to raise funds to support pioneering cancer research in Wales, which has the potential to benefit lives in the future. The post holder must embrace the charity’s aim to create ‘supporters for life’ and work to build long term professional relationships with our supporters, who make the work of our charity possible. The post holder will work proactively within Cancer Research Wales helping to ensure the smooth running of the store, whilst at times supporting the Charity’s other departments.
Key Responsibilities
- Deliver Best in Town service through customer interaction.
- Lead the team by example and achieve great store standard.
- Build a positive reputation for providing excellent customer service.
- Act as the store’s first point of contact, creating a positive, welcoming and professional impression and store environment.
- Maintain a working knowledge of Cancer Research Wales its aims and objectives, service and culture.
- Endeavour to strengthen and promote the Cancer Research Wales brand.
- Hold a clean Driving Licence and have access to a vehicle.
- Willingness to cover our other stores and where necessary travel by public transport.
Organisational Arrangements
- Reporting to: Head of Retail
- Line reports: Deputy Manager and Shop Volunteers
£26,170.18 goss pa (based on 37.5 hours / 5 days)
Shop Manager - Talbot Green in Salisbury employer: Cancer Research Wales
Cancer Research Wales is an exceptional employer, dedicated to fostering a supportive and collaborative work environment that empowers employees to make a meaningful impact in the fight against cancer. With a strong emphasis on professional development and community engagement, staff members enjoy opportunities for growth while contributing to a cause that truly matters. Located in Talbot Green, the shop manager role offers a chance to lead a passionate team, build lasting relationships with supporters, and be part of a mission that aims to change lives for the better.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager - Talbot Green in Salisbury
✨Tip Number 1
Get to know Cancer Research Wales inside out! Familiarise yourself with their mission and values so you can show genuine passion during your interview. This will help you connect with the team and demonstrate that you're the right fit for the role.
✨Tip Number 2
Practice your customer service skills! Since delivering 'Best in Town' service is key, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories to showcase your ability to lead by example.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Cancer Research Wales on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows your commitment to building relationships, which is crucial for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and supporting the amazing work Cancer Research Wales does. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Manager - Talbot Green in Salisbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Cancer Research Wales shine through. We want to see how much you care about supporting cancer research and building long-term relationships with our supporters.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role of Shop Manager. Focus on your customer service skills and any leadership roles you've had, as these are key to delivering the 'Best in Town' service we strive for.
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can create a welcoming environment, so let your personality come through while maintaining a professional tone.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cancer Research Wales
✨Know the Charity Inside Out
Before your interview, make sure you research Cancer Research Wales thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions confidently but also show your genuine interest in the role and the charity's work.
✨Showcase Your Customer Service Skills
As a Shop Manager, delivering excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can translate that into building long-term relationships with supporters of the charity.
✨Demonstrate Leadership Qualities
You'll be leading a team, so be ready to discuss your leadership style. Share specific instances where you've motivated a team or resolved conflicts. Highlight how you plan to lead by example and maintain high store standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and how they measure success. This shows you're not just interested in the job, but also in contributing positively to the charity's goals.
