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- Tasks: Lead the store team and deliver exceptional customer service.
- Company: Join Cancer Research Wales and make a difference in your community.
- Benefits: Enjoy a supportive work environment with a full management induction programme.
- Other info: Opportunity for career growth and to strengthen your leadership skills.
- Why this job: Be part of a passionate team and help promote a vital cause.
- Qualifications: Clean driving licence preferred; enthusiasm for customer service is essential.
The predicted salary is between 20000 - 25000 £ per year.
This role is an exciting opportunity of becoming part of the store management team, by being involved in managing the store team in the absence of the Shop Manager / Deputy Manager. The post holder will be responsible for great customer service working with our fantastic volunteer team. As part of this role, you will become a Key Holder and will receive a full management induction program.
Key Responsibilities:
- Deliver Best in Town service through customer interaction.
- Lead the team by example and achieve great store standard.
- Support the Shop Manager/Deputy Manager to assist in always driving great customer service.
- Endeavour to strengthen and promote the Cancer Research Wales brand.
Desirable requirements:
- Hold a clean Driving Licence and have access to a car.
- Where necessary travel by public transport.
Reporting to: Shop Manager
Direct reports: None
How to apply: Please visit our website at Cancer Research Wales for further details. Please submit CV and covering letter that outlines how you meet the person specification, plus a brief outline of why you want the role and why you believe you are a strong candidate for this position. There will be a two stage process and if we decide to proceed to the next stage, we will provide shortlisted candidates with the details of attending a trial session at one of our shops.
Duty Manager Talbot Green employer: Cancer Research Wales
Contact Detail:
Cancer Research Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Talbot Green
✨Tip Number 1
Get to know the Cancer Research Wales brand inside out! Familiarise yourself with their mission and values, so you can show how you align with them during your interview. This will help you stand out as a candidate who truly cares about the cause.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering the best service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories in your trial session.
✨Tip Number 3
Show your leadership potential! Even if you’re not in a management role yet, highlight times when you’ve led a team or taken initiative. This will demonstrate that you’re ready to step up and support the Shop Manager when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Cancer Research Wales. Good luck!
We think you need these skills to ace Duty Manager Talbot Green
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in customer service and team leadership, as these are key for us. Use specific examples that show how you've delivered great service or led a team in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you want to join Cancer Research Wales and how you fit the person specification. Be genuine and let your passion for the role come through – we love to see enthusiasm!
Showcase Your Leadership Skills: Since this role involves leading the team, make sure to highlight any previous leadership experiences. Whether it’s managing a project or mentoring a colleague, we want to see how you can lead by example and drive great store standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the necessary details at your fingertips. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cancer Research Wales
✨Know the Brand
Before your interview, take some time to research Cancer Research Wales. Understand their mission, values, and the impact they have on the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Duty Manager, delivering great customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can demonstrate your ability to lead a team in providing 'Best in Town' service.
✨Prepare for Team Leadership Questions
Expect questions about how you would manage and motivate a team, especially in the absence of the Shop Manager or Deputy Manager. Have specific scenarios ready that highlight your leadership style and how you’ve successfully led teams in the past.
✨Practice Your Responses
Mock interviews can be incredibly helpful. Practice answering common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently, as this will help you feel more at ease during the actual interview.