At a Glance
- Tasks: Lead the store team and deliver top-notch customer service.
- Company: Join Cancer Research Wales, a brand dedicated to making a difference.
- Benefits: Flexible hours, management training, and a chance to make an impact.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Be part of a passionate team and help promote a vital cause.
- Qualifications: Customer service skills and a clean driving licence preferred.
The predicted salary is between 20000 - 25000 € per year.
This role is an exciting opportunity of becoming part of the store management team, by being involved in managing the store team in the absence of the Shop Manager / Deputy Manager. The post holder will be responsible for great customer service working with our fantastic volunteer team. As part of this role, you will become a Key Holder and will receive a full management induction program.
Key Responsibilities:
- Deliver Best in Town service through customer interaction.
- Lead the team by example and achieve great store standard.
- Support the Shop Manager/Deputy Manager to assist in always driving great customer service.
- Endeavour to strengthen and promote the Cancer Research Wales brand.
Desirable requirements:
- Hold a clean Driving Licence and have access to a car.
- Where necessary travel by public transport.
Reporting to: Shop Manager
Direct reports: None
How to apply: Please visit our website at Cancer Research Wales for further details. Please submit CV and covering letter that outlines how you meet the person specification, plus a brief outline of why you want the role and why you believe you are a strong candidate for this position. There will be a two stage process and if we decide to proceed to the next stage, we will provide shortlisted candidates with the details of attending a trial session at one of our shops.
Duty Manager Neath employer: Cancer Research Wales
Cancer Research Wales is an exceptional employer that values inclusivity and community engagement, making it a rewarding place to work as a Duty Manager in Neath. With a strong focus on employee development through comprehensive management training and a supportive work culture, you will have the opportunity to lead a dedicated volunteer team while promoting a vital cause. Enjoy the benefits of flexible working hours and the chance to make a meaningful impact in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Neath
✨Tip Number 1
Get to know the company! Research Cancer Research Wales and their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering the best service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out during the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV and cover letter highlight why you’re a perfect fit for the Duty Manager role.
We think you need these skills to ace Duty Manager Neath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your experience in customer service and team management, as these are key for us. Use specific examples that show how you've led a team or improved service standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you want to join Cancer Research Wales and what makes you a strong candidate. Be genuine and let your passion for the role come through.
Showcase Your Leadership Skills:In your application, emphasise any leadership roles you've had, even if they were informal. We want to see how you can lead by example and support our fantastic volunteer team in delivering top-notch service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cancer Research Wales
✨Know the Brand
Before your interview, take some time to research Cancer Research Wales. Understand their mission, values, and the impact they have in the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Duty Manager, customer service is key. Prepare examples from your past experiences where you delivered exceptional service or resolved conflicts. Be ready to discuss how you would lead your team to achieve 'Best in Town' service.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or taken initiative. Share specific instances where you motivated others or improved team performance. This will highlight your ability to step up in the absence of the Shop Manager or Deputy Manager.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and what success looks like in this role. This shows you're engaged and serious about contributing to the team.
