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- Tasks: Lead the store team and deliver exceptional customer service.
- Company: Join Cancer Research Wales and make a difference in your community.
- Benefits: Enjoy a supportive environment with a full management induction programme.
- Other info: Opportunity for career growth and hands-on experience in management.
- Why this job: Be part of a passionate team and help promote a vital cause.
- Qualifications: Clean driving licence preferred; enthusiasm for customer service is key.
The predicted salary is between 20000 - 25000 £ per year.
This role is an exciting opportunity of becoming part of the store management team, by being involved in managing the store team in the absence of the Shop Manager / Deputy Manager. The post holder will be responsible for great customer service working with our fantastic volunteer team. As part of this role, you will become a Key Holder and will receive a full management induction program.
Key Responsibilities:
- Deliver Best in Town service through customer interaction.
- Lead the team by example and achieve great store standard.
- Support the Shop Manager/Deputy Manager to assist in always driving great customer service.
- Endeavour to strengthen and promote the Cancer Research Wales brand.
Desirable requirements:
- Hold a clean Driving Licence and have access to a car.
- Where necessary travel by public transport.
Reporting to: Shop Manager
Direct reports: None
How to apply: Please visit our website at Cancer Research Wales for further details. Please submit CV and covering letter that outlines how you meet the person specification, plus a brief outline of why you want the role and why you believe you are a strong candidate for this position. There will be a two stage process and if we decide to proceed to the next stage, we will provide shortlisted candidates with the details of attending a trial session at one of our shops.
Duty Manager Bangor employer: Cancer Research Wales
Contact Detail:
Cancer Research Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Bangor
✨Tip Number 1
Get to know the Cancer Research Wales brand inside out! Familiarise yourself with their mission and values so you can show genuine enthusiasm during your interview. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering the best service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Don’t underestimate the power of a trial session! If you get invited to one, treat it like an extended interview. Show your leadership skills and how you can motivate the team, even if it’s just for a short time.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team. Don’t forget to tailor your CV and cover letter to highlight why you’re the perfect fit for the Duty Manager role!
We think you need these skills to ace Duty Manager Bangor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in customer service and team leadership, as these are key for us. Use specific examples that show how you've delivered great service or led a team in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you want to join Cancer Research Wales and how you fit the person specification. Be genuine and let your passion for the role come through – we love to see enthusiasm!
Showcase Your Team Spirit: Since you'll be managing a volunteer team, it's important to demonstrate your ability to lead by example. Share experiences where you've motivated others or contributed to a positive team environment. We value collaboration and support!
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application. Plus, it shows you're keen on joining our team. Make sure all your documents are polished and ready to go before hitting that submit button!
How to prepare for a job interview at Cancer Research Wales
✨Know the Brand
Before your interview, take some time to research Cancer Research Wales. Understand their mission, values, and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Duty Manager, delivering great customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you would lead your team to achieve 'Best in Town' service.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or taken initiative. Share specific instances where you motivated others or resolved conflicts. This will highlight your ability to support the Shop Manager and manage the store team effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and what success looks like in this role. This shows that you’re engaged and serious about contributing to the team.