At a Glance
- Tasks: Join our shop management team and lead by example in customer service.
- Company: Exciting opportunity with Cancer Research Wales, promoting a great cause.
- Benefits: Comprehensive training, flexible hours, and a chance to make a difference.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Be part of a passionate team and strengthen the Cancer Research Wales brand.
- Qualifications: Customer service skills and a clean driving licence preferred.
The predicted salary is between 20000 - 25000 £ per year.
Mae’r rôl hon yn gyfle cyffrous i ddod yn rhan o dîm rheoli siop, trwy gymryd rhan mewn rheoli tîm y siop yn absenoldeb Rheolwr y Siop / y Dirprwy Reolwr. Bydd deiliad y swydd yn gyfrifol am wasanaeth gwych i gwsmeriaid, gan weithio gyda’n tîm arbennig o wirfoddolwyr. Fel rhan o’r rôl hon, dewch yn Ddeiliad Allwedd a byddwch yn cael y rhaglen sefydlu lawn i reolwyr.
Cyfrifoldebau Allweddol:
- Cwsmeriaid: Cyflwyno’r gwasanaeth Gorau yn y Dref trwy ryngweithio â chwsmeriaid.
- Arwain y tîm trwy esiampl a chyflawni safon wych yn y siop.
- Cefnogi Rheolwr y Siop/y Dirprwy Reolwr i gynorthwyo ag annog gwasanaeth gwych i gwsmeriaid bob amser.
- Ymdrechu i gryfhau a hyrwyddo brand Ymchwil Canser Cymru.
Gofynion dymunol:
- Cynnal Trwydded Yrru lân a chael mynediad at gar lle bo angen, teithio ar gludiant cyhoeddus.
Yn adrodd i: Rheolwr y Siop
Yn adrodd yn uniongyrchol i chi: Neb
Pecyn Buddion: PECYN BUDDION.docx
Pecyn apwyntiad: 2026 - Rheolwr Dyletswydd - Manyleb Person a Disgrifiad Swydd _ Y Gorau yn y Dref - (7.5 awr).
Sut i wneud cais: Ewch i'n gwefan yn Ymchwil Canser Cymru am ragor o fanylion. Cyflwynwch CV a llythyr eglurhaol sy'n amlinellu sut rydych chi'n cwrdd â'r fanyleb person, ynghyd ag amlinelliad byr o pam rydych chi eisiau'r rôl a pham rydych chi'n credu eich bod chi'n ymgeisydd cryf ar gyfer y swydd hon. Bydd proses dau gam ac os byddwn yn penderfynu symud ymlaen i'r cam nesaf, byddwn yn rhoi manylion i ymgeiswyr ar y rhestr fer o fynychu sesiwn brawf yn un o'n siopau.
Rheolwr ar Ddyletswydd - Bangor employer: Cancer Research Wales
Ymchwil Canser Cymru is an exceptional employer, offering a supportive work culture that prioritises community engagement and personal growth. As an Events Officer in Cardiff, you will have the unique opportunity to make a meaningful impact on people's lives through charitable events, all while enjoying a competitive salary and the chance to develop your skills in a passionate team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Rheolwr ar Ddyletswydd - Bangor
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Cancer Research Wales. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Cancer Research Wales before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Rheolwr ar Ddyletswydd - Bangor
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Cancer Research Wales:Your cover letter is your chance to shine! Tell us why you want to work at Cancer Research Wales specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Cancer Research Wales!
How to prepare for a job interview at Cancer Research Wales
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
