Supporter Journey Manager and Email/SMS Manager

Supporter Journey Manager and Email/SMS Manager

Full-Time 38000 - 45000 £ / year (est.) No working from home possible
Cancer Research UK

At a Glance

  • Tasks: Manage multi-channel supporter journeys and optimise email/SMS performance.
  • Company: Join Cancer Research UK, a leading charity making a difference.
  • Benefits: Competitive salary, flexible working options, and a supportive team environment.
  • Other info: Opportunity for career growth in a dynamic and inclusive workplace.
  • Why this job: Make an impact in fundraising while developing your marketing skills.
  • Qualifications: Experience in marketing and a passion for supporter engagement.

The predicted salary is between 38000 - 45000 £ per year.

We are recruiting for two complementary roles within our Digital team:

  • One focused on multi-channel end-to-end supporter journey delivery and optimisation
  • One focused on Email and SMS channel delivery and performance

Salary: £38,000 - £45,000 per annum

Department: Marketing, Fundraising Engagement

Contract: 12 month fixed-term contract/secondment

Hours: Full time 35 hours per week but we are open to conversations about flexible working i.e., part time or compressed hours

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

External closing date: 23 June 2026, 23:55

Internal closing date: 28 June 2026, 23:55

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section.

Supporter Journey Manager and Email/SMS Manager employer: Cancer Research UK

At Cancer Research UK, we pride ourselves on being an exceptional employer that champions a supportive and inclusive work culture. Our Stratford location offers a vibrant environment with flexible working options, allowing you to balance your professional and personal life while contributing to meaningful causes. With opportunities for professional growth and development, you'll be part of a dedicated team focused on optimising supporter journeys and making a real impact in the fight against cancer.

Cancer Research UK

Contact Details:

Cancer Research UK Recruitment Team

We think you need these skills to ace Supporter Journey Manager and Email/SMS Manager

Multi-channel Marketing
Supporter Journey Optimisation
Email Marketing
SMS Marketing
Performance Analysis
Digital Marketing
CRM Management