At a Glance
- Tasks: Lead the transformation of CRM and Marketing platforms to enhance supporter engagement.
- Company: Join Cancer Research UK, a purpose-driven charity fighting cancer every day.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Inclusive culture with a focus on continuous improvement and innovation.
- Why this job: Make a real impact in a vital mission while developing your leadership skills.
- Qualifications: Experience in leading CRM engineering teams and managing large-scale transformations.
The predicted salary is between 79000 - 84000 £ per year.
Expert technical leadership. Modern Tech-Stack. Being Agile.
£79,000 - £84,000 plus benefits
Reports to: Head of Engineering
Grade: M2 MP
Contract: Permanent
Hours: Full time, 35 hours per week
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Closing date: 30 August 2026
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
At Cancer Research UK, we're delivering one of the most ambitious technology transformation programmes in the charity sector. Our CRM and Marketing platforms sit at the centre of how we engage with millions of supporters, drive fundraising outcomes, and deliver our mission to beat cancer.
As Senior CRM & Marketing Engineering Manager, you'll lead the engineering strategy, delivery and operational performance of a business-critical technology estate, overseeing the evolution of our CRM and Marketing platforms through a period of significant organisational and digital transformation. This includes leading the transition from a legacy Siebel environment to a modern Salesforce ecosystem, alongside the ongoing modernisation of our marketing technology stack.
Working across Engineering, Product, Data, Architecture and senior business stakeholders, you'll shape platform strategy, influence key technology decisions, and build the engineering capability required to support a scalable, resilient and future-ready technology landscape. This is a rare opportunity to lead a large-scale transformation programme while developing the platforms that underpin some of Cancer Research UK's most important supporter and fundraising journeys.
What will I be doing?
- Providing strategic leadership for the CRM & Marketing Engineering function, ensuring platforms remain secure, scalable, resilient and aligned to organisational goals.
- Leading the engineering delivery of a major enterprise-wide transformation programme, including the migration from Siebel to Salesforce and the modernisation of marketing platforms.
- Owning the engineering roadmap and operational performance of CRM and Marketing technologies, balancing innovation, platform stability, technical debt reduction and service excellence.
- Building and developing a high-performing multidisciplinary team, creating an inclusive culture focused on engineering excellence, continuous improvement and innovation.
- Partnering with senior stakeholders across Product, Data, Architecture and the wider organisation to influence investment decisions, priorities and long-term platform strategy.
- Establishing and embedding modern engineering practices, including DevOps, Agile delivery, automation, resilience engineering and operational excellence.
What are we looking for?
- Significant experience leading enterprise-scale CRM and Marketing engineering teams within large and complex organisations.
- Proven success delivering large-scale CRM transformation programmes, ideally involving migration from legacy platforms to Salesforce or comparable cloud technologies.
- Strong experience managing and developing engineering teams through significant organisational, cultural and technical change.
- Deep understanding of modern software engineering practices, cloud platforms, DevOps principles and enterprise architecture.
- Demonstrated ability to influence senior leadership teams, build strategic partnerships and communicate complex technical concepts to both technical and non-technical audiences.
- Experience improving the reliability, scalability, security and performance of business-critical platforms supporting large user bases and complex operational environments.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Senior CRM & Marketing Engineering Manager in Stratford-upon-Avon employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a dynamic work environment in Stratford, London, where you can make a meaningful impact on health partnerships. With a strong emphasis on employee well-being, we provide flexible working arrangements and a comprehensive benefits package that supports a healthy work/life balance, alongside ample opportunities for professional growth and development within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM & Marketing Engineering Manager in Stratford-upon-Avon
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We think you need these skills to ace Senior CRM & Marketing Engineering Manager in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
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Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Cancer Research UK
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Cancer Research UK. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
