Senior Business Analyst - Trading / Retail in Stratford-upon-Avon

£48,000 – £55,000 (+ Benefits)

Reports to: Lead Business Analyst

Department: Chief Operating Office

Contract: 12‑month fixed‑term contract

Hours: Full time 35 hours per week

Location: Stratford, London – office‑based with high flexibility (1–2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK. Cancer Research UK is not able to offer visa sponsorship.

Recruitment Process

Two competency‑based interviews with a scenario‑based exercise. Interview date: From the week commencing 25 May 2026.

What will I be doing?

• Deliver large/complex projects within one of our product portfolios to develop innovative and flexible business solutions, whilst driving efficiencies and harnessing shared capabilities.
• Provide business analysis and deliver the technical transformation across several workstreams/products.
• Assess the bigger picture to manage priorities and identify potential dependencies and risks.
• Forge strong stakeholder relationships at all levels to identify and assess solutions and process improvements that meet business outcomes and provide the best cost/benefit balance.
• Develop a strong understanding of the needs of specific business areas and their strategy to influence decisions.
• Maintain an understanding of the capabilities, processes, and services which make up the Cancer Research UK technology landscape.
• Keep aware of emerging technologies to ensure compatible solutions are designed and existing capabilities are re‑used where suitable.
• Assist in the development of investment appraisals, providing decision support to ensure that solutions designed deliver maximum value to the charity.
• Collate, understand, and document business, functional, and non‑functional requirements.
• Identify strengths and weaknesses of existing processes, suggest areas of improvement, and challenge as needed.
• Translate business requirements into Agile epics, user stories, and acceptance criteria.
• Ensure requirements are documented appropriately for use by the project team (e.g. developers, testers) according to the project methodology used (e.g. Agile).
• Partner with departments across the charity to ensure correlation between requirements, information architecture, and user experience.
• Provide analysis expertise and leadership throughout project lifecycles.
• Contribute to the successful delivery of large/complex projects, developing practical ideas and solutions to deliver value to the business.
• Share expertise and best practices, contribute to analysis toolkits, and support the business analyst community and business process owners.
• Input into test scenarios, scripts, design, and execution by collaborating with customers and colleagues to ensure changes are appropriately tested and accepted.
• Where appropriate, create relevant guidelines and user guides.
• Partner closely with Project Managers and Business Owners to track progress against milestones, develop plans, prioritise work, and create sufficient documentation for projects/work streams.
• Define KPIs/SLAs to monitor the effectiveness of processes and enable greater efficiency.

What skills will I need?

• Experienced Business Analyst who has worked in medium to large multi‑product businesses or within a large IT agency/consultancy.
• Business Analyst experience in a Retail / Trading environment.
• Managed multiple workstreams/products and priorities with a background in dealing with complexity and identifying potential dependencies and risks.
• Strong understanding and experience in business analysis skills, techniques, and practices (including designing and facilitating workshops).
• Strong communication and stakeholder management with a proven ability to understand stakeholder needs and influence decision‑making at all levels within various contexts.
• Advanced experience in process and data modelling, and process improvement.
• Evidence of problem‑solving with an ability to simplify complex problems into components and evaluate systematically to provide creative solutions.
• Commercially minded with an understanding of what Cancer Research UK is trying to achieve and the role of Delivery teams in delivering these ambitions.

Organisational Values

• Bold: Act with ambition, courage and determination
• Credible: Act with rigour and professionalism
• Human: Act to have a positive impact on people
• Together: Act inclusively and collaboratively

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high‑quality tools. Our policies and processes enable you to improve your work‑life balance, take positive steps in your career and achieve your personal wellbeing goals.

EEO Statement

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We do not recruit anyone below the age of 18.