Marketing Performance Lead in Stratford-upon-Avon

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office).

We are looking for a proactive and experienced performance professional to join us as Portfolio Performance Lead. As our Portfolio Performance Lead, you’ll play a central role in building a clearer, more connected understanding of how our fundraising and engagement activities are performing across the organisation. Your expertise in insight, performance and audience-led decision-making will help shape how we inspire and mobilise millions of people to support our lifesaving work.

In this influential role, you’ll lead a team of Senior Performance Managers and work closely with colleagues across data, finance, strategy, marketing and propositions, to build a trusted, organisation-wide view of performance. You’ll help create the systems, stories and rhythms that surface opportunities, highlight risks and inform senior leadership decisions. And you’ll join a passionate, collaborative community where bold ideas are welcomed, people are valued, and your work will have a meaningful and lasting impact on our mission.

• Develop and communicate the portfolio performance story (including audience performance) working in partnership with other performance managers, Finance and Data Insight and Performance (DIP) specialist colleagues to ensure an aligned and consistent view.
• Lead an effective portfolio performance management process, establishing portfolio level performance measurement frameworks, enabling the regular review of performance, identifying risks and opportunities to ensure outcome focused performance discussions at senior leadership level.
• Work with DIP colleagues to identify and enable opportunities to reduce manual work to focus effort on insight and performance storytelling and to identify opportunities for innovation through data to improve our processes, offer and engagement with supporters.
• Identify the portfolio performance management requirements and ensure the programme of senior performance managers’ activity supports them (feed into DIP annual and quarterly planning).

This role could suit someone with a background as a Marketing Performance Lead, Growth Strategy Lead, Portfolio Performance Manager or Marketing Effectiveness Lead. Whatever your background, you’ll be able to demonstrate:

• Proven experience working with finance, data, insight, and strategy teams to build and own a unified and trusted view of performance, including setting up frameworks and facilitating regular reviews.
• Ability to synthesise performance insights across multiple propositions and audiences to support strategic planning and decision-making.
• Experience in leading and developing a high-performing team of senior managers, with a focus on coaching, alignment to strategic goals, fostering collaboration and driving team development.
• Experience contributing to organisational change, particularly in evolving performance culture and embedding audience-led approaches.
• Ability to translate complex data into strategic recommendations and compelling narratives for non-technical audiences.
• Confident communicator with a proven ability to influence stakeholders at all levels, including in challenging or ambiguous situations.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.