At a Glance
- Tasks: Deliver top-notch customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity making a real difference.
- Benefits: Enjoy a competitive salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Flexible hours and career development opportunities await you!
- Why this job: Be part of a team that changes lives while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12 - 16 £ per hour.
Overview
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Retail Store Assistant
£12.21 per hour plus benefits
Reports to: Shop Manager
Department: Trading
Location: Faversham shop
Contract: Fixed-term contract until 31 May 2026
Working hours: Part time 15 hours per week
Closing date: 22 March 2026 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility; our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact recruitment at cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
Please inform us of any concerns or adjustments you might need to enable this to happen. Contact recruitment at cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18.
Retail Store Assistant (Faversham) employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a dynamic work environment in Stratford, London, where you can make a meaningful impact on health partnerships. With a strong emphasis on employee well-being, we provide flexible working arrangements and a comprehensive benefits package that supports a healthy work/life balance, alongside ample opportunities for professional growth and development within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant (Faversham)
✨Tip Number 1
Get to know the shop! Before your interview, pop into the store and chat with the team. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love hearing about those moments!
✨Tip Number 3
Be ready to talk teamwork! Retail is all about collaboration, so come prepared with stories that highlight how well you work with others. We want to see that team spirit!
✨Tip Number 4
Don’t forget to check out our website for more info and tips! Applying through our site gives you a better chance to stand out, so make sure you take that step.
We think you need these skills to ace Retail Store Assistant (Faversham)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Take a moment to customise your application for this role. Mention why you're excited about working with Cancer Research UK and how you can contribute to our mission. It’ll make your application stand out!
Be Clear and Concise:When filling out the online application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cancer Research UK
✨Know Your Customer Service Basics
Make sure you brush up on what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent service in busy environments. This will show that you understand the role's core responsibilities.
✨Show Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share specific instances where you’ve worked well in a team setting, highlighting your communication skills and flexibility.
✨Familiarise Yourself with the Brand
Do a bit of homework on Cancer Research UK and its mission. Understanding their goals and values will help you connect your answers to the organisation’s purpose during the interview, making you a more appealing candidate.
✨Prepare for Practical Questions
Expect questions about handling physical tasks and maintaining shop standards. Think about how you would approach these responsibilities and be ready to discuss any relevant experience you have, even if it’s from previous jobs or volunteer work.
