At a Glance
- Tasks: Assist customers, maintain shop standards, and support fundraising events.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, discounts, gym membership, and career development opportunities.
- Other info: Flexible part-time hours with a focus on work-life balance.
- Why this job: Make a difference in the community while gaining valuable retail experience.
- Qualifications: Customer service experience and excellent communication skills are essential.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Retail Store Assistant
£12.44 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Chelsea
Contract: Permanent
Working hours: Part time, 15 hours per week, working 2 full days including Saturdays and Sundays on a rotating shift pattern
Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications.
**The internal title for this role is Shop Assistant.**
Please note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.
About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, but we need to go further and faster. We’re looking for someone talented, eager to develop their skills, and passionate about our cause.
We’re seeking a motivated store assistant to join our trading team. You’ll be an ambassador for Cancer Research UK, engaging with the community and showcasing our work.
Responsibilities include:
- Providing excellent customer and supporter service.
- Working as part of the shop team to achieve sales and fundraising targets.
- Maintaining shop standards, including visual presentation, safeguarding, and health and safety.
- Building relationships with the community and colleagues.
- Supporting fundraising events.
- Taking keyholder responsibilities (training provided).
- Performing manual handling and physical activities as required.
Ideal candidate qualities:
- Understanding of excellent customer service.
- Experience in a busy customer service environment.
- Ability to manage workload independently and work well in a team.
- Excellent communication skills.
- Flexibility to work on a rota basis, balancing work and personal life.
[Download the full role profile]
Benefits include: Competitive salary, retirement plan, generous leave, discounts, gym membership, wellbeing support, and career development opportunities.
Application process: We use anonymised shortlisting to promote equality, requiring CVs but primarily assessing work history on the application form. Employment is subject to a satisfactory DBS check.
For more information, visit our website or contact us at recruitment@cancer.org.uk. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.
We are committed to diversity and inclusion, encouraging applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process. Contact recruitment@cancer.org.uk or call 020 3469 8400.
Note: Applicants must be 18 or older to apply, to ensure safety and safeguarding.
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Retail Store Assistant (Chelsea) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Assistant (Chelsea)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you convey genuine enthusiasm during any interactions, showing that you're not just looking for a job, but are passionate about their cause.
✨Tip Number 2
Engage with the local community before your application. Attend events or visit the store to get a feel for the environment and the type of customers they serve. This will give you valuable insights to discuss in interviews.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of specific examples from past experiences where you've excelled in a busy environment, as this role requires excellent communication and teamwork.
✨Tip Number 4
Be flexible with your availability. Since the role involves working on a rota basis, showing that you can adapt to different shifts, especially weekends, will make you a more attractive candidate.
We think you need these skills to ace Retail Store Assistant (Chelsea)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities required for the Retail Store Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service or contributed to team goals.
Write a Strong Cover Letter: In your cover letter, express your passion for Cancer Research UK's mission and how you can contribute to their goals. Mention your flexibility to work on a rota basis and your ability to engage with the community, as these are key aspects of the role.
Follow Application Instructions: Make sure to follow the application instructions precisely. Submit your CV and any other required documents through the specified channels on the Cancer Research UK website, and ensure that all information is accurate and complete.
How to prepare for a job interview at Cancer Research UK
✨Show Your Passion for the Cause
Cancer Research UK is all about beating cancer, so make sure to express your enthusiasm for their mission during the interview. Share any personal experiences or motivations that connect you to their work, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Experience
Since the role involves providing excellent customer service, be prepared to discuss your previous experiences in busy customer service environments. Use specific examples to illustrate how you've handled challenging situations and ensured customer satisfaction.
✨Demonstrate Teamwork Skills
As a Retail Store Assistant, you'll be working closely with a team. Be ready to talk about your ability to collaborate effectively with others. Share instances where you've contributed to a team's success or helped resolve conflicts to show that you're a team player.
✨Prepare for Keyholder Responsibilities
The role includes keyholder responsibilities, so it's important to convey your reliability and trustworthiness. Familiarise yourself with what this entails and be ready to discuss how you would handle such responsibilities, ensuring the safety and security of the store.