At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and personal development opportunities.
- Other info: Flexible working hours with a supportive team culture.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 26000 £ per year.
Retail Store Assistant
£12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Catterick Garrison Superstore
Contract: Permanent
Working hours: Part time 16 hours per week
Closing date: 14th June 2026 23:55
Internal: In line with organisational policy this role will remain open for internal applications until: 14th June 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility (training provided).
- There will be a varied amount of manual handling and physical activity within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility; our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Store Assistant Catterick Garrison Superstore employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive work environment where our Retail Store Assistants can thrive. Located in Catterick Garrison, our superstore provides not only competitive pay and a comprehensive benefits package but also ample opportunities for personal and professional growth within a passionate team dedicated to making a difference in the fight against cancer. Join us to be part of a meaningful mission while enjoying a flexible work-life balance and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Assistant Catterick Garrison Superstore
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the Catterick Garrison Superstore and chat with the team. This shows your genuine interest and helps you understand what makes their customer service stand out.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your understanding of great service.
✨Tip Number 3
Show your passion for the cause! Research Cancer Research UK and be prepared to discuss why you want to work there. Your enthusiasm for beating cancer will resonate with the interviewers and show that you’re a great fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can help you stand out in their minds as they make their decision.
We think you need these skills to ace Retail Store Assistant Catterick Garrison Superstore
Some tips for your application 🫡
Show Your Passion:When you're filling out your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and beating cancer. Share any relevant experiences that highlight your dedication.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in busy customer service environments and how you can contribute to our team at Cancer Research UK. We love seeing candidates who take the time to connect their skills with our mission!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your work history and skills are easy to read. This helps us assess your fit for the role quickly and fairly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Cancer Research UK
✨Know the Mission
Before your interview, take some time to understand Cancer Research UK's mission and values. Familiarise yourself with their work in beating cancer and how the retail store contributes to this cause. This will help you demonstrate your passion for the role and align your answers with their goals.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a difficult issue. This will show that you understand what makes great customer service and can apply it in a busy retail environment.
✨Team Player Attitude
Since you'll be working as part of a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported a colleague. This will illustrate your ability to work well in a team and manage your workload effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community engagement initiatives or how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
