At a Glance
- Tasks: Lead a passionate team to inspire sales and fundraising for cancer research.
- Company: Join Cancer Research UK, a charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Dynamic role with training opportunities and a supportive work environment.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 27882 - 32749 £ per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
£27,882 - £32,749 per annum plus benefits
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Bath, Westgate Street
Closing date: 17th May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse shop team.
- Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies. There will be a varied amount of manual handling and physical activity within the day-to-day duties of the role.
What are you looking for?
- Experience of managing and inspiring a diverse team of people.
- Comfort working within targets and motivating others to achieve those targets.
- The ability to multi-task in a lively environment.
- Working knowledge of what makes great customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including being able to work effectively independently.
- An awareness of the price, value and worth of items.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Manager (Bath, Westgate Street) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Manager (Bath, Westgate Street)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand their values, you can tailor your approach during interviews and show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your past experiences that showcase your leadership and customer service skills. We want to hear your stories that highlight your ability to inspire a team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Shop Manager (Bath, Westgate Street)
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your passion for beating cancer shine through! Share why you want to be part of Cancer Research UK and how you can inspire your team to achieve those fundraising targets.
Tailor Your Experience: Make sure to highlight your experience in managing diverse teams and achieving sales targets. Use specific examples that demonstrate your ability to motivate others and create a great customer experience.
Be Clear and Concise: Keep your application straightforward and to the point. We love clarity! Make it easy for us to see how your skills and experiences align with what we're looking for in a Retail Shop Manager.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered fairly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their fundraising efforts and how your role as a Retail Shop Manager can contribute to beating cancer. This will show your passion and commitment during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and inspired a diverse team in the past. Think about specific situations where you motivated others to achieve targets or improved team dynamics. This is crucial for demonstrating that you can lead by example in a retail environment.
✨Engage with the Community
Be ready to discuss how you would create relationships with the local community. Think of ideas for fundraising events or partnerships that could benefit the store and the charity. Showing initiative here can set you apart from other candidates.
✨Demonstrate Customer Service Excellence
Prepare to talk about what great customer service means to you. Have examples ready of how you've provided excellent service in previous roles, especially in retail. This will highlight your understanding of the importance of customer engagement in achieving sales and fundraising goals.