At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and personal development opportunities.
- Other info: Flexible working hours with a supportive team culture.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
£13.08 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Wimbledon shop
Contract: Permanent
Working hours: Part time 22.5 hours per week
Closing date: External: 20th May 2026 23:55 Internal: In line with organisational policy this role will remain open for internal applications until: 24th May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Assistant (Wimbledon) employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive work environment where our Retail Shop Assistants can thrive. Located in Wimbledon, our team is dedicated to making a meaningful impact in the community while enjoying a generous salary, flexible leave, and numerous personal development opportunities. Join us to be part of a passionate team that not only values your contributions but also prioritises your wellbeing and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Wimbledon)
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the store, chat with the team, and understand what makes it tick. This shows you’re genuinely interested and helps you connect with the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Show your passion for the cause! Research Cancer Research UK and be ready to discuss why you want to be part of their mission. Your enthusiasm can really shine through and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to navigate, so you can focus on showcasing your skills and personality.
We think you need these skills to ace Retail Shop Assistant (Wimbledon)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping us beat cancer and making a difference in the community.
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This helps us get a quick grasp of who you are and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cancer Research UK
✨Know the Mission
Before your interview, take some time to understand Cancer Research UK's mission and values. Familiarise yourself with their work in beating cancer and how the retail shop contributes to this cause. This will help you demonstrate your passion for the role and align your answers with their goals.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you went above and beyond for a customer or resolved a challenging issue. This will show that you understand what makes great customer service and can apply it in a busy retail environment.
✨Team Player Attitude
Since you'll be working as part of a team, be ready to discuss how you collaborate with others. Share examples of how you've contributed to team success in previous roles. Emphasising your ability to work well with colleagues will demonstrate that you're a good fit for their shop team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community engagement initiatives or how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
