At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales goals in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission to beat cancer.
- Benefits: Enjoy flexible leave, discounts, gym membership, and a solid retirement plan.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Make a real difference while gaining valuable experience in retail and fundraising.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13000 - 16000 £ per year.
Job Description
Retail Shop Assistant (Nantwich) from Cancer Research UK. This vacancy is located in Nantwich, United Kingdom. Education requirement noted: GCSE. This vacancy is in the Retail/Trading context.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
What skills are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
And ideally
- An understanding or an interest in fashion.
- Retail experience
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that\'s impressive.
In return, we provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on a range of products and services, gym membership, and more.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; however we won’t be able to view them until we invite you for an interview. Please complete the work history section of the online application form to enable quick, fair assessment.
Our retail teams cover the needs of their stores by working on a rota basis. Flexibility is needed to meet business needs, while also considering work-life balance.
Any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our retail teams on our website or contact us at recruitment@cancer.org.uk for the full candidate pack.
Our vision is to create a charity where everyone belongs, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures. If you have any concerns or need adjustments during the application process, please contact recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible.
We are unable to recruit anyone below the age of 18 to protect health and safeguarding risks.
Retail Shop Assistant (Nantwich) employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a supportive and inclusive work culture that empowers employees to make a meaningful impact in the fight against cancer. Located in Nantwich, our retail team enjoys a generous benefits package, including flexible leave, discounts, and opportunities for personal and professional growth, all while fostering strong community relationships and achieving ambitious fundraising goals.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Nantwich)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the team, and see how they interact with customers. This will help you understand what great customer service looks like in their eyes.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team, let your passion for retail and community shine through. They want someone who fits in well and can bring a positive energy to the shop.
✨Tip Number 3
Be ready to talk about your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer or helped your team hit targets. This will show you’re the right fit for their ambitious goals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Shop Assistant (Nantwich)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your understanding of great customer service in your application. We want to see how you’ve made customers feel valued in past roles, so share those experiences!
Tailor Your CV to the Role:When applying, tweak your CV to reflect the skills and experiences that match the Retail Shop Assistant role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Honest About Your Availability:Flexibility is key in retail, so be upfront about your availability in your application. We appreciate candidates who can work around our rota system while balancing their own commitments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at Cancer Research UK
✨Know Your Customer Service Basics
Make sure you understand what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent service in busy environments. This will show that you can handle the demands of a retail shop assistant role.
✨Show Your Team Spirit
Since you'll be working as part of a team, it's important to demonstrate your ability to collaborate. Prepare to discuss times when you've worked well with others to achieve a common goal, especially in a retail or customer service setting.
✨Get Familiar with Cancer Research UK
Do a bit of homework on Cancer Research UK and their mission. Understanding their work and values will help you connect your personal motivations to the role and show that you're genuinely interested in contributing to their cause.
✨Dress the Part
Since there's an emphasis on fashion, consider how you present yourself for the interview. Dress smartly and in a way that reflects your understanding of retail trends. This not only shows your interest in fashion but also your respect for the role you're applying for.
