At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales goals in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission to beat cancer.
- Benefits: Enjoy flexible leave, discounts, gym membership, and a solid retirement plan.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Make a real difference while gaining valuable experience in retail and fundraising.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13000 - 16000 £ per year.
Job Description
Retail Shop Assistant (Nantwich) from Cancer Research UK. This vacancy is located in Nantwich, United Kingdom. Education requirement noted: GCSE. This vacancy is in the Retail/Trading context.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
What skills are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
And ideally
- An understanding or an interest in fashion.
- Retail experience
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that\'s impressive.
In return, we provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on a range of products and services, gym membership, and more.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; however we won’t be able to view them until we invite you for an interview. Please complete the work history section of the online application form to enable quick, fair assessment.
Our retail teams cover the needs of their stores by working on a rota basis. Flexibility is needed to meet business needs, while also considering work-life balance.
Any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our retail teams on our website or contact us at recruitment@cancer.org.uk for the full candidate pack.
Our vision is to create a charity where everyone belongs, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures. If you have any concerns or need adjustments during the application process, please contact recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible.
We are unable to recruit anyone below the age of 18 to protect health and safeguarding risks.
Retail Shop Assistant (Nantwich) employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a supportive and inclusive work culture that empowers employees to make a meaningful impact in the fight against cancer. Located in Nantwich, our retail team enjoys a generous benefits package, including flexible leave, discounts, and opportunities for personal and professional growth, all while fostering strong community relationships and achieving ambitious fundraising goals.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Nantwich)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cancer Research UK, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Shop Assistant (Nantwich)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cancer Research UK that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cancer Research UK will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cancer Research UK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cancer Research UK
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cancer Research UK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cancer Research UK!
