At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales goals in a vibrant retail environment.
- Company: Join Cancer Research UK and be part of a mission to beat cancer.
- Benefits: Enjoy flexible leave, discounts, gym membership, and a solid retirement plan.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Make a real difference while gaining valuable experience in retail and fundraising.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13000 - 16000 £ per year.
- Retail Store Assistant £12.71 per hour plus benefits
- Reports to: Shop manager
- Department: Trading
- Location: Nantwich Shop
- Contract: Permanent
- Working hours: Part time 7.5 hours per week
- Closing date: 6th September 2026 23:55
- External: 6th September 2026 23:55
- Internal: In line with organisational policy this role will remain open for internal applications until: 6th September 2026 23:55
The internal title for this role is Shop Assistant.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
- A substantial retirement plan
- A generous and flexible leave allowance
- Discounts on anything from travel to technology
- Gym membership
- Much more
- Confidential wellbeing support from the Retail Trust
Our work - from funding cutting-edge research to developing public policy - will change the world. It’s exciting to be part of our team.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.
We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.
We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information.
Find a purposeful career that will empower you to grow and collaborate with like-minded experts.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.
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Retail Shop Assistant (Nantwich) employer: CANCER RESEARCH UK
Cancer Research UK is an exceptional employer, offering a collaborative work culture that values innovation and teamwork in the heart of Cambridge. Employees benefit from professional development opportunities, a commitment to work-life balance, and the chance to contribute to impactful projects in the life sciences sector, making it a rewarding place to advance your career while making a difference in cancer research.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Nantwich)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the team, and see how they interact with customers. This will help you understand what great customer service looks like in their eyes.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team, let your passion for retail and community shine through. They want someone who fits in well and can bring a positive energy to the shop.
✨Tip Number 3
Be ready to talk about your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer or helped your team hit targets. This will show you’re the right fit for their ambitious goals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Shop Assistant (Nantwich)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your understanding of great customer service in your application. We want to see how you’ve made customers feel valued in past roles, so share those experiences!
Tailor Your CV to the Role:When applying, tweak your CV to reflect the skills and experiences that match the Retail Shop Assistant role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Honest About Your Availability:Flexibility is key in retail, so be upfront about your availability in your application. We appreciate candidates who can work around our rota system while balancing their own commitments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at CANCER RESEARCH UK
✨Know Your Customer Service Basics
Make sure you understand what great customer service looks like. Think about your past experiences and be ready to share examples of how you've provided excellent service in busy environments. This will show that you can handle the demands of a retail shop assistant role.
✨Show Your Team Spirit
Since you'll be working as part of a team, it's important to demonstrate your ability to collaborate. Prepare to discuss times when you've worked well with others to achieve a common goal, especially in a retail or customer service setting.
✨Get Familiar with Cancer Research UK
Do a bit of homework on Cancer Research UK and their mission. Understanding their work and values will help you connect your personal motivations to the role and show that you're genuinely interested in contributing to their cause.
✨Dress the Part
Since there's an emphasis on fashion, consider how you present yourself for the interview. Dress smartly and in a way that reflects your understanding of retail trends. This not only shows your interest in fashion but also your respect for the role you're applying for.
