At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and personal development opportunities.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
£12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Bramhall Shop
Contract: Fixed term contract until 1st Feb 2027
Working hours: Part time 15 hours per week (must be flexible)
Closing date: 7th May 2026 23:55
External: 7th May 2026 23:55
Internal: In line with organisational policy this role will remain open for internal applications until: 14th May 2026 23:55
The internal title for this role is Shop Assistant.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility (training provided).
- There will be a varied amount of manual handling and physical activity within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility; our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
For more updates on our work and careers, follow us on LinkedIn, Facebook, Instagram, X and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Assistant (Bramhall) employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that values flexibility and personal development. As a Retail Shop Assistant in Bramhall, you'll not only enjoy a competitive salary and generous benefits package but also the opportunity to make a meaningful impact in your community while working alongside passionate colleagues dedicated to beating cancer. Join us and be part of a team that is committed to creating a world where everyone feels they belong and can contribute to our vital mission.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Bramhall)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cancer Research UK. Understand their mission and values, and think about how you can contribute to their goal of beating cancer. This will show your genuine interest and help you stand out.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up! After your interview, don’t hesitate to send a quick thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Shop Assistant (Bramhall)
Some tips for your application 🫡
Show Your Passion:When you're filling out your application, let your enthusiasm for the role shine through! Talk about why you want to work with Cancer Research UK and how you connect with our mission to beat cancer.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or retail. We want to see how your skills can help us achieve those ambitious sales and fundraising targets!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us quickly understand your background and what you can bring to the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cancer Research UK
✨Know Your Purpose
Before the interview, take some time to understand Cancer Research UK's mission and values. Being able to articulate why you want to work for a charity that fights cancer will show your passion and commitment, which is crucial for this role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for customers, as this will demonstrate your ability to thrive in a busy retail environment.
✨Demonstrate Team Spirit
Since you'll be working as part of a team, be ready to discuss how you collaborate with others. Share instances where you contributed to a team goal or supported colleagues, highlighting your communication skills and flexibility.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community engagement initiatives or how the team celebrates achieving fundraising targets. This shows your genuine interest in the role and the organisation.