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- Tasks: Support the shop manager and lead a vibrant team to maximise income and community engagement.
- Company: Join Cancer Research UK, a dedicated team working tirelessly to beat cancer every day.
- Benefits: Enjoy flexible hours, discounts, a generous leave allowance, and career development opportunities.
- Why this job: Be part of a mission-driven team making a real impact in the fight against cancer.
- Qualifications: Experience in customer service and retail is ideal; adaptability and communication skills are key.
- Other info: Part-time role with a lively atmosphere; must be eligible to work in the UK.
Endless pre-loved items. A talented team. One clear purpose.
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time 22.5 hours per week
Location: High Wycombe
Closing date: 6th July 2025 at 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
The internal title for this role is Assistant Shop Manager.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
What skills are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our fantastic retail teams on our website. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Assistant Manager (High Wycombe) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager (High Wycombe)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you convey your passion for the role and how you can contribute to their goals during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. This will demonstrate your ability to provide excellent service, which is crucial for this position.
✨Tip Number 3
Research the local community in High Wycombe and think about how you can engage with them. Being able to discuss potential community relationships during your interview will show your proactive approach to the role.
✨Tip Number 4
Prepare to discuss your experience in retail and any supervisory roles you've held. Highlighting your adaptability and commercial awareness will be key in demonstrating that you're the right fit for the assistant shop manager position.
We think you need these skills to ace Retail Assistant Manager (High Wycombe)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Retail Assistant Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, customer service, and any supervisory roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and inspire a team.
Write a Strong Cover Letter: In your cover letter, express your passion for Cancer Research UK's mission and how your skills can contribute to their goals. Be specific about your experience in retail and how you can support the shop manager in maximising income and engaging with the community.
Complete the Online Application Form: Fill out the online application form carefully, especially the work history section. Provide detailed information about your previous roles and ensure all sections are completed accurately before submitting your application.
How to prepare for a job interview at Cancer Research UK
✨Understand the Mission
Before your interview, take some time to research Cancer Research UK and its mission. Understanding their purpose of beating cancer will help you align your answers with their values and demonstrate your commitment to their cause.
✨Showcase Your Customer Service Skills
As a Retail Assistant Manager, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively. This will show that you have the skills they are looking for.
✨Demonstrate Leadership Experience
Since the role involves supporting and leading a team, be ready to discuss your previous leadership experiences. Highlight how you've inspired and engaged teams in the past, especially in a retail environment.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as managing stock levels or dealing with a difficult customer. Practising these scenarios can help you respond confidently.
