At a Glance
- Tasks: Support the shop manager and lead a diverse team to maximise income and enhance customer experience.
- Company: Join Cancer Research UK, a dedicated team working tirelessly to beat cancer every day.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, gym membership, and wellbeing support.
- Why this job: Make a real impact in your community while developing your skills in a vibrant retail environment.
- Qualifications: Experience in customer service and adaptability in lively settings are essential.
- Other info: Part-time role with 15 hours per week; must be eligible to work in the UK.
Endless pre-loved items. A talented team. One clear purpose.
£12.73 - £14.86 plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time 15 hours per week
Location: Belfast Shop, Botanic Avenue (Northern Ireland)
Closing date: 6th July 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivated Assistant Shop Manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
- Deputising for the shop manager in their absence.
- Performing manual handling and physical activities as part of daily duties.
What are you looking for?
- Knowledge of excellent customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including working effectively independently.
- Commercial awareness.
- Ability to create relationships and communicate effectively.
- Flexibility to work on a rota basis, understanding the need for work-life balance.
What will I gain?
Support through a generous salary and benefits package, career and personal development opportunities, and high-quality tools, policies, and processes to enable you to excel in your role. Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.
For full details and more information, contact recruitment@cancer.org.uk.
How do I apply?
We operate an anonymised shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after invitation to interview. Please complete the work history section in the online application form. Employment offers are subject to a satisfactory DBS check.
For more info, visit our website or contact us at recruitment@cancer.org.uk.
We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed to support your application or work experience. Contact recruitment@cancer.org.uk or call 020 3469 8400.
We cannot consider applicants under 18 to ensure safety and safeguarding.
Retail Assistant Manager (Belfast Northern Ireland, Botanic Avenue) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager (Belfast Northern Ireland, Botanic Avenue)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you convey your passion for the cause during any discussions or interviews, showing that you're not just looking for a job, but are genuinely invested in their mission.
✨Tip Number 2
Highlight your experience in retail and customer service during conversations. Be ready to share specific examples of how you've successfully managed teams or improved sales in previous roles, as this will demonstrate your capability to support the shop manager effectively.
✨Tip Number 3
Network with current or former employees of Cancer Research UK if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who understands the environment.
✨Tip Number 4
Prepare to discuss your adaptability and problem-solving skills. Given the dynamic nature of retail, being able to showcase how you've successfully navigated challenges in past roles will be crucial in demonstrating your fit for the Assistant Shop Manager position.
We think you need these skills to ace Retail Assistant Manager (Belfast Northern Ireland, Botanic Avenue)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Assistant Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, customer service, and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to support a shop manager and lead a team.
Write a Strong Cover Letter: In your cover letter, express your passion for Cancer Research UK's mission and how your values align with theirs. Highlight specific examples of your past experiences that showcase your adaptability, commercial awareness, and ability to build relationships.
Follow Application Instructions: Make sure to complete the online application form accurately, especially the work history section. Double-check for any specific instructions provided by Cancer Research UK regarding the application process to ensure you meet all requirements.
How to prepare for a job interview at Cancer Research UK
✨Show Your Passion for the Cause
Cancer Research UK is all about beating cancer, so make sure to express your passion for their mission during the interview. Share any personal experiences or motivations that drive you to want to work in this field.
✨Demonstrate Leadership Skills
As an Assistant Shop Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed or inspired a team in the past, whether in a retail setting or another environment.
✨Highlight Customer Service Experience
Excellent customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you can apply that experience to enhance the shopping experience at Cancer Research UK.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to deal with challenges in a retail environment and how you handled them effectively.