At a Glance
- Tasks: Deliver top-notch customer service and support fundraising efforts in a vibrant retail environment.
- Company: Join Cancer Research UK, the leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible hours, discounts, gym membership, and wellbeing support.
- Other info: Flexible working hours and opportunities for personal development await you.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Retail Store Assistant
- £12.71 per hour plus benefits
- Contract: Permanent
- Working hours: Part time 15 hours per week (Flexible - over 6 days trading)
- Location: Penicuik Shop
- Reports to: Shop manager
- Department: Trading
- Closing date: 30th August 2026 23:55
- Internal title: Shop Assistant
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Benefits
- A substantial retirement plan.
- A generous and flexible leave allowance.
- Discounts on anything from travel to technology.
- Gym membership.
- Much more.
- Access to confidential wellbeing support from the Retail Trust.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
This role will remain open for internal applications until 30th August 2026 23:55.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.
We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
We are the world’s leading cancer charity, dedicated to saving and improving lives with our research.
We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information.
We are beating cancer – step by step, day by day.
Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.
Please contact recruitment@cancer. org. uk or 020 3469 8400 as soon as possible.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and You Tube.
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Any offer of employment for this role will be subject to a satisfactory basic DBS check.
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Retail Shop Assistant (Penicuik) employer: Cancer Research UK
Cancer Research UK is an exceptional employer, offering a dynamic work environment in Stratford, London, where you can make a meaningful impact on health partnerships. With a strong emphasis on employee well-being, we provide flexible working arrangements and a comprehensive benefits package that supports a healthy work/life balance, alongside ample opportunities for professional growth and development within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (Penicuik)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cancer Research UK, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Shop Assistant (Penicuik)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cancer Research UK that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cancer Research UK will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cancer Research UK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cancer Research UK
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cancer Research UK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cancer Research UK!
