At a Glance
- Tasks: Support the shop manager and lead a vibrant team to maximise income and community engagement.
- Company: Join Cancer Research UK, a passionate team dedicated to beating cancer.
- Benefits: Enjoy flexible hours, discounts, and a generous benefits package.
- Other info: Great career development opportunities and a supportive team culture.
- Why this job: Make a real difference while gaining valuable retail experience in a lively environment.
- Qualifications: Customer service skills and adaptability in a dynamic retail setting.
The predicted salary is between 13860 - 16000 € per year.
Endless pre-loved items. A talented team. One clear purpose.
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time 15 hours per week
Location: Norwich
Closing date: 31st May 2026 23:55
The internal title for this role is Assistant Shop Manager. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
What skills are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our fantastic retail teams on our website. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk. For more updates on our work and careers, follow us on LinkedIn, Facebook, Instagram, Twitter and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Assistant Manager (Norwich) in Norfolk employer: Cancer Research UK
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture where every team member plays a vital role in our mission to beat cancer. As a Retail Assistant Manager in Norwich, you'll enjoy a generous benefits package, including flexible leave, discounts, and opportunities for personal and professional growth, all while working alongside passionate colleagues dedicated to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager (Norwich) in Norfolk
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand their goals, you can tailor your conversation during interviews to show how you can contribute to their purpose of beating cancer.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info about the role and help you stand out when applying through our website.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend to boost your confidence and refine your answers before the big day.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant Manager (Norwich) in Norfolk
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference and supporting our mission to beat cancer.
Tailor Your CV:Make sure your CV is tailored to the Retail Assistant Manager position. Highlight any relevant experience in retail or customer service, and don’t forget to mention your ability to lead and inspire a team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find all the info you need about the position there!
How to prepare for a job interview at Cancer Research UK
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how the retail assistant manager role contributes to beating cancer. This will show your genuine interest and commitment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This is crucial for a role that involves leading a team and providing excellent service.
✨Demonstrate Team Leadership
As an assistant shop manager, you'll be supporting and inspiring a diverse team. Be ready to discuss your leadership style and provide examples of how you've motivated others in previous roles. Highlight any experience you have in training or mentoring staff.
✨Engage with the Community
Cancer Research UK values community relationships. Think about how you can contribute to building these connections. Prepare ideas for local fundraising events or partnerships that could benefit the shop and the charity's mission. Showing initiative here can set you apart!
