Retail Assistant Manager (Streatham) in London

Retail Assistant Manager

Location: Streatham shop. Permanent contract, 22.5 hours per week (part‑time). Internal closing date: 21st June :55. External closing date: 21st June :55. Reports to: Shop manager. Requires eligibility to work in the UK.

Internal title for this role is Assistant Shop Manager.

Responsibilities

• Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Assist in the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Lead by example and provide excellent customer and supporter service.
• Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through and stock processing.
• Build and maintain relationships with the local community and Cancer Research UK colleagues.
• Support the shop manager in organising creative fundraising events for the store to meet fundraising targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputise for the shop manager in their absence.
• Engage in manual handling and physical activity as required.

Qualifications and Experience

• A working knowledge of what makes great customer service.
• Experience working in a lively and vibrant retail environment.
• Adaptability in changing situations and ability to work effectively independently.
• Commercial awareness and ability to create and maintain relationships.
• Excellent communication skills.
• Flexibility to cover shifts according to rota.

Benefits

• Competitive salary £13.67–£15.52 per hour.
• Generous leave allowance.
• Substantial retirement plan.
• Discounts on travel, technology, gym membership and more.
• Access to confidential wellbeing support.

Equal Opportunity

We actively encourage applications from people of all backgrounds and cultures. We are an equal opportunities employer and provide reasonable adjustments to support applicants where needed.