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- Tasks: Lead the shop on Sundays and support a diverse team of volunteers.
- Company: Join Cancer Research UK and be part of a mission to beat cancer.
- Benefits: Enjoy flexible leave, discounts, and wellbeing support.
- Other info: Flexible working hours to fit around your life.
- Why this job: Make a real difference while developing your skills in a vibrant environment.
- Qualifications: Great customer service skills and adaptability in a lively setting.
The predicted salary is between 20000 - 25000 £ per year.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Overview
We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You will act as an ambassador for Cancer Research UK and take responsibility for the shop on a Sunday. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
Responsibilities
- Oversee the running of the shop on a Sunday, including taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
- Assist the wider shop team in achieving sales and fundraising targets.
- Review and process donated goods and new stock.
- Develop creative ideas to help generate new income, with guidance from the Shop Manager.
- Use your customer service skills to make sure customers and supporters feel welcome and appreciated.
- Maintain shop standards regarding safeguarding, compliance and health and safety.
- Handle varied manual handling and physical activity required within the day‑to‑day duties of the role.
Qualifications
- A working knowledge of what makes great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including the ability to work effectively independently and as part of a team.
- Commercial awareness.
- The ability to build relationships and communicate well.
- Flexibility, as our retail teams cover the needs of their stores by working on a rota basis.
- A level of flexibility is needed to meet the needs of the business, while recognising you have a life outside of work.
Benefits
- Substantial retirement plan.
- Generous and flexible leave allowance.
- Discounts on travel, technology, gym membership and more.
- Access to confidential wellbeing support from the Retail Trust.
Application Process
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; however, they will not be viewed until an interview invitation is made. Instead, you are asked to complete the work history section of the online application form for quick, fair, and objective assessment.
Background Check
Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.
retail assistant in London employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land retail assistant in London
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand their goals, you can tailor your conversations during interviews to show how your values align with theirs.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel welcome, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your adaptability! Retail can be unpredictable, so prepare to discuss times when you’ve successfully navigated changes or challenges in a work environment. It’ll show you’re the flexible team player we need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the fight against cancer.
We think you need these skills to ace retail assistant in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping us beat cancer and making a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background fits with our mission, so don’t be shy about showcasing your customer service skills and any retail experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep everything organised during the shortlisting process.
How to prepare for a job interview at Cancer Research UK
✨Know Your Purpose
Before the interview, take some time to understand Cancer Research UK's mission and values. Being able to articulate why you want to work for an organisation dedicated to beating cancer will show your passion and commitment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made customers feel welcome and appreciated, as this is crucial for the retail assistant role.
✨Demonstrate Adaptability
Be ready to discuss situations where you've had to adapt quickly to changes. This could be in a busy retail environment or when working with a diverse team. Highlighting your flexibility will resonate well with the interviewers.
✨Bring Creative Ideas
Think of a few creative ideas that could help generate new income for the shop. Whether it's a fundraising event or a unique way to display products, showing initiative will impress the interviewers and demonstrate your commercial awareness.